Definition of Telephone Support

  1. Telephone Support means telephone or email technical support assistance provided by TransactTools to the Technical Support Contact during Regular Hours concerning the installation and use of the then-current release of a TransactTools Testing Services and the previous sequential release.

Examples of Telephone Support in a sentence

  1. If applicable, RELIANT is responsible for maintaining the call forwarding capabilities of the toll-free number(s) and shall bear all expenses incurred for such capabilities and for the RELIANT toll- free number(s) telephone charges used in connection with the Telephone Support Service.
  2. EXHIBIT C MAINTENANCE AND TECHNICAL SUPPORT SCHEDULE 1.0 CEZANNE MAINTENANCE OBLIGATIONS 1.1 Telephone Support.
  3. Base [**] [**] [**] 69 Dispatch Requiring Onsite Visits Number of Instances [**] Site Survey (one time incident) [**]* Installation of BladeFrame (one time incident) [**]* * Does not include travel time to customer site Remote Telephone Support: Number of Instances (level 1-level 2 calls) [**] per Bframe/quarter Unisys is not responsible for Software Subscription Service.

Definition of Telephone Support in Application Service Provider Agreement

Telephone Support means telephone or email technical support assistance provided by TransactTools to the Technical Support Contact during Regular Hours concerning the installation and use of the then-current release of a TransactTools Testing Services and the previous sequential release.