Service Credit Request Procedure Sample Clauses

Service Credit Request Procedure. To receive a Service Credit, you must submit a claim by opening a case with Progress Support. To be eligible, the credit request must be received by us no later than 30 days following the end of the month when the incident occurred and must include:
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Service Credit Request Procedure. In order to receive a service credit, You must submit a claim by creating a support case. To be eligible, the credit request must be received by Globalscape within 30 days of the date the incident occurred and should include:
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Service Credit Request Procedure. To qualify for a Service Credit:
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Service Credit Request Procedure. To receive a Service Credit, Customer must submit a claim by opening a support ticket in PROS Connect (xxxxx://xxxxxxx.xxxx.xxx). To be eligible, the support ticket must be received by PROS by the end of the calendar month following the month in which the incident occurred and must include:
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Service Credit Request Procedure. In order for you to receive a credit on your account, you must request such credit within 10 days after you experience hardware failure or network outage. You must follow these steps. Request made by e-mail to xxxx@xxxxxxx.xxx or xxxxxxx@xxxxx.xxx. Include all support ticket numbers in your e-mail. Include your server IP address with PING logs (100% loss), server time, and your full address as shown on your invoices. Dates and times of unavailability of your server and any additional information, for example, screen captures. Credits will usually be applied for the following month’s service within 30 days of acceptance of the request. Credit to your account shall be the sole and exclusive remedy in the event that there is a network outage or hardware failure. Technical Support Online support via Skype (add xxxxxxx.xxx to your Skype account) or send your E-mail to xxxx@xxxxxxx.xxx or xxxxxxx@xxxxx.xxx or SMS to +00 (0)00 000 0000 which operates 24 X 7 X 365 for urgent issues This is the primary means by which support is offered to AMIPLAY self-service clients and you are strongly encouraged to use this primary method since phone support for AMIPLAY users is limited (see below). Send support a message with the full description of your support request including complete error messages (if applicable), along with your account name (and admin password if required). When you submit a trouble-ticket by email, the AMIPLAY web hosting support experts will receive your request and attempt to resolve your issue in the order in which it was received. Most trouble-tickets are resolved within 24 hours, but more complex issues may require additional time. By using email to send your support requests, the XXXXXXX.xxx system will automatically generate a trouble-ticket immediately and the support team can begin troubleshooting the issue efficiently and effectively. In fact, AMIPLAY will often identify and resolve issues with a service before our clients are even aware of them in most cases. Limited Liabilities The user holds full responsibility for any damages arising from using the server or online service that affects other persons or organizations in any way. AMIPLAY has the right to cancel and shutdown the user’s server in case the user do not comply with the agreement. In a rare case, AMIPLAY may need to send the server to the authorities of Thailand for inspection when legally requested by the Thai government and AMIPLAY does not hold responsibility from the shortage...
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Related to Service Credit Request Procedure

  • Request Procedure The employee shall furnish evidence to his/her immediate supervisor that leave taken in accordance with the provisions of this section is in connection with family illness. The employee shall notify his/her immediate supervisor if any of the circumstances necessitating the leave change.

  • Credit Request and Payment Procedures 1. To receive a Service Credit, the Customer must submit a claim by opening a case in the NAVER CLOUD PLATFORM Customer Support Center by the end of the following month in which the failure occurred (for example, by March 31st if the failure occurred on February 15th), and must submit the claim documents specifying the name of the Product, instance ID, volume ID, task NRN, the time of failure and log data.

  • CHANGE REQUEST PROCEDURE (a) Any Change Request of Customer or SAP must be in writing and in the format as provided by SAP.

  • REQUEST FOR REVIEW Within sixty (60) days after receiving notice from the Plan Administrator that a claim has been denied (in part or all of the claim), then claimant (or their duly authorized representative) may file with the Plan Administrator, a written request for a review of the denial of the claim. The claimant (or his duly authorized representative) shall then have the opportunity to submit written comments, documents, records and other information relating to the claim. The Plan Administrator shall also provide the claimant, upon request and free of charge, reasonable access to, and copies of, all documents, records and other information relevant (as defined in applicable ERISA regulations) to the claimant’s claim for benefits.

  • Request for a Panel 1. Unless the Parties agree on a different period for consultations, a complaining Party may request in writing the establishment of a Panel if the consultation referred to in the Article 176 (Consultations) fails to resolve a matter within 60 days, after the date of receipt of the request for consultations or 50 days in case of urgent matters. 2. The complaining Party shall deliver the request to the other Party, indicating at least, the reason of the request, the identification of the measure, an indication of the provision of this Agreement that it considers relevant and an indication of the legal basis of the complaint. The Panel will be considered as established on the date of receipt of the corresponding request to the other Party. 3. Unless otherwise agreed by the disputing Parties, the Panel shall be selected and perform its functions in a manner consistent with the provisions of this Chapter.

  • Change Request Procedures 4.1. Either party can request changes to the Service in accordance with the change request form attached to the Order Form or provided by SAP from time to time (“Change Request”).

  • Disbursement Procedure (a) The Borrower may request Additional Disbursements of the Additional Loans during the Availability Period by delivering to IFC, at least 10 Business Days prior to the proposed date of disbursement, an Additional Disbursement request substantially in the form of Schedule 2.

  • Disbursement Procedures The Issuing Bank shall, promptly following its receipt thereof, examine all documents purporting to represent a demand for payment under a Letter of Credit. The Issuing Bank shall promptly notify the Administrative Agent and the Borrower by telephone (confirmed by telecopy) of such demand for payment and whether the Issuing Bank has made or will make an LC Disbursement thereunder; provided that any failure to give or delay in giving such notice shall not relieve the Borrower of its obligation to reimburse the Issuing Bank and the Lenders with respect to any such LC Disbursement.

  • Billing and Payment Procedure for Forest Products Delivered The State will compute and forward to Purchaser a billing statement of charges for forest products delivered during the billing period at the delivered rate shown in P- 028.2 clause. After receipt of the billing statement, Purchaser’s payment must be received by the Department of Natural Resources on or before the due date shown on the billing statement. Purchaser agrees to make payment, payable to the Department of Natural Resources. Failure to pay on time for forest products delivered is considered a breach of contract. Included with the billing statement will be a summary report for the billing period compiled by the State or their log and load reporting service. The State will adjust final xxxxxxxx to account for any State approved payment reductions. P-080 Payment Account Refund Advance payments made under P-045 or P-045.2 remaining on account above the value for the charges shall be returned to Purchaser within 30 days following the final report of charges. Refunds not made within the 30 day period will accrue interest at the interest rate, as established by WAC 000-000-000, computed on a daily basis until paid.

  • Amendment Procedure (a) Except as provided in subsection (b) of this Section 11.3, this Declaration may be amended, after a majority of the Trustees have approved a resolution therefor, by the affirmative vote of the holders of not less than a majority of the affected Shares. The Trustees also may amend this Declaration without any vote of Shareholders of any class of series to divide the Shares of the Trust into one or more classes or additional classes, or one or more series of any such class or classes, to change the name of the Trust or any class or series of Shares, to make any change that does not adversely affect the relative rights or preferences of any Shareholder, as they may deem necessary, or to conform this Declaration to the requirements of the 1940 Act or any other applicable federal laws or regulations including pursuant to Section 6.2 or the requirements of the regulated investment company provisions of the Code, but the Trustees shall not be liable for failing to do so.

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