Support Hours definition

Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.
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Support Hours means 24 hours per day with the exception of first and second Christmas Day, and New Year’s Day;
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Support Hours means Telarus will provide effort between the hours of 7:00am and 8:00pm, Melbourne local time, Monday to Friday excluding national public holidays.
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Examples of Support Hours in a sentence

  • Licensee shall be informed at the time of a call if such call is considered an unauthorized call and Licensee shall have the opportunity to terminate the call and delay Maintenance and Support until Regular Technical Support Hours on the next business day.

  • Contractor must provide Support Services for the Solution during Support Hours which will include without limitation, a point of contact to receive calls from the County for Solution problems, and the maintenance of a web-based trouble-ticketing system for providing customer support (Customer Support).

  • The Supplier shall provide a Service Desk facility during the Support Hours to deal with contacts exclusively from the Authority's Nominated Representatives.

  • Licensee will not call outside of Regular Technical Support Hours for any other purpose or in any other circumstances.

  • Reports of Errors outside of Regular Technical Support Hours will be made by calling ▇▇▇▇▇▇'▇ regular telephone support number and using ▇▇▇▇▇▇'▇ after hours paging system.


More Definitions of Support Hours

Support Hours has the meaning set forth in Section 3.3.b of the SLA.
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Support Hours means normal hours of operation Monday through Friday 7:00 AM to 6:00 PM Central Time excluding national holidays.
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Support Hours means the hours between 8:00am and 5:00pm on a Working Day;
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Support Hours means 09:00 to 17:30 on a Business Day;
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Support Hours means the hours during which Faircom will provide the Support Services, namely 8am to 9pm every day of the week;
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Support Hours mean the hours Maintenance and Support Services are available, as set forth in Maintenance and Support Services Schedule.
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Support Hours means the support hours during which Capita shall provide the Support Services, as detailed in the Service Charter.
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