Support Hours definition

Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

Support Hours means 24 hours per day with the exception of Christmas Day, Boxing Day and New Year’s Day;

Support Hours means Telarus will provide effort between the hours of 7:00am and 8:00pm, Melbourne local time, Monday to Friday excluding national public holidays.

Examples of Support Hours in a sentence

• Service Provider Standard Support Hours are 06:30 to 15:30 Pacific Time Monday through Friday for technical information, technical advice and technical consultation regarding Customer’s use of the Services.

• Support Hours Client support is available Monday-Friday’s from 6am -6pm Pacific, excluding the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Day After, Christmas Day through New Year's Day.

• Customer may initiate a Helpdesk ticket during Support Hours by emailing XXXxxxxxxx@xxxxxxx.xxx.

• Customer may initiate a helpdesk ticket during Support Hours by emailing xxxxxxx@xxxxx.xx.

• CUSI shall perform all Support Services during the Support Hours throughout the Support Period in accordance with the terms and conditions of this Exhibit and the Agreement.

More Definitions of Support Hours

Support Hours has the meaning set forth in Section 3.3.b of the SLA.

Support Hours means normal hours of operation Monday through Friday 7:00 AM to 6:00 PM Central Time excluding national holidays.

Support Hours means the support hours during which Capita shall provide the Support Services, as detailed in the Service Charter.

Support Hours means the hours between 8:00am and 5:00pm on a Working Day;

Support Hours means all Business Days between the hours of 8:30

Support Hours means the applicable Support Hours (Basic Support Hours or Extended Support Hours) as defined in this Support Policy.

Support Hours means any period of hours specified in the Product Order (or applicable Product Terms) during which Capita shall provide the Support Services detailed in the Product Order.