Platform Hosting, Management, Maintenance and Support Sample Clauses

Platform Hosting, Management, Maintenance and Support. Maintenance and Hosting for the duration of the program • Software updates (SkipsoLabs roadmap) • Infrastructure and application monitoring • Daily data backup • Technical support according to the Service Level Agreement • Support with data exports and reporting • Account management Schedule 2 – Charges The tables below outline the pricing for the setup, use, hosting, maintenance and technical support of the proposed solution. Platform Set-up, Design, Configuration, Testing and Launch What it is: set up, design and configuration of the challenge platform as per Schedule 1, includes: • Infrastructure Set-up • Challenge website design and implementation (integrated within existing website) • Workflow and platform configuration • Security certificate, domain name and email notifications configuration • Testing and go live • Any additional optional setup requirements agreed Setup Fee: To be confirmed Platform, Hosting, Technical Support and Software Updates What it is: recurring fee for platform use, support, maintenance and software updates • Application Access and Use – Integrated Platform (unlimited admin accounts) • Platform Hosting, Maintenance, Application and Infrastructure Monitoring • Software Updates (SkipsoLabs Roadmap) • Daily Data Back-up • Reporting and Data Exports • Technical Support and SLA for the duration of the program • Account Management for the duration of the program • Any additional optional features or services agreed Recurring Annual Platform Fee: To be confirmed Payment Schedule: • Setup fee to be paid on date of contract signature • Recurring annual platform fee paid on platform go-live date • Net 30 days payment Schedule 3 – Service Provider’s Support Services Policy
Sample 1
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Platform Hosting, Management, Maintenance and Support. ● Maintenance and Hosting for the duration of the program ● Software updates (From SkipsoLabs roadmap) ● Infrastructure and application monitoring ● Daily data backup ● Technical support according to the Service Level Agreement ● Support with data exports and reporting ● Account management Schedule 2 – Delivery Schedule and Charges The elements below provide an overview of what is included in the platform license fee, the delivery schedule and the payment schedule. Platform Overview ● Standard templated design (with Customer images, logo + colour scheme) o Design mock-ups for up to «NUMBER_OF_CONTENT_PAGES» generic content/information pages e.g. about us, our history etc. (up to 2 iterations) ● Open Calls & Challenges Module Includes «NUMBER_OF_OPEN_CALLS» open call ● Idea & Portfolio Management Module Includes «NUMBER_OF_PORTFOLIOS» portfolio ● Innovation Ecosystem Module Includes «NUMBER_OF_DIRECTORIES» directories ● «OPTIONAL_EXTRAS» ● Standard support level: o Email support with same day response: Admins can submit queries and report any bugs via email. Emails will be responded to within 24 hours, unless the platform is down or users are unable to use it, in which case our platform Service Level Agreement will apply. o Platform configuration and Admin training: SkipsoLabs will configure your platform to suit your workflow, then allow your team to manage it using our Back-end Admin Control panel on a day to day basis. We will provide admin users with training in how to use this over video conference before your go-live date.
Sample 1

Related to Platform Hosting, Management, Maintenance and Support

  • Training a. The employer, in consultation with the local, shall be responsible for developing and implementing an ongoing harassment and sexual harassment awareness program for all employees. Where a program currently exists and meets the criteria listed in this agreement, such a program shall be deemed to satisfy the provisions of this article. This awareness program shall initially be for all employees and shall be scheduled at least once annually for all new employees to attend.

  • Scope of Services The specific scope of work for each job shall be determined in advance and in writing between TIPS Member, Member’s design professionals and Vendor. It is permitted for the TIPS Member to provide a general scope description, but the awarded vendor should provide a written scope of work, and if applicable, according to the TIPS Member’s design Professional as part of the proposal. Once the scope of the job is agreed to, the TIPS Member will issue a PO and/or an Agreement or Contract with the Job Order Contract Proposal referenced or as an attachment along with bond and any other special provisions agreed by the TIPS Member. If special terms and conditions other than those covered within this solicitation and awarded Agreements are required, they will be attached to the PO and/or an Agreement or Contract and shall take precedence over those in this base TIPS Vendor Agreement.

  • Deliverables Upon satisfactory completion of the work authorization, the Engineer shall submit the deliverables as specified in the executed work authorization to the State for review and acceptance.

  • SCOPE OF WORK The Contractor has overall responsibility for and shall provide and furnish all materials, equipment, tools and labor as necessary or reasonably inferable to complete the Work, or any phase of the Work, in accordance with the Owner’s requirements and the terms of the Contract Documents.

  • Marketing Vendor agrees to allow TIPS to use their name and logo within the TIPS website, database, marketing materials, and advertisements unless Vendor negotiates this term to include a specific acceptable-use directive. Any use of TIPS’ name and logo or any form of publicity, inclusive of press release, regarding this Agreement by Vendor must have prior approval from TIPS which will not be unreasonably withheld. Request may be made by email to xxxx@xxxx-xxx.xxx. For marketing efforts directed to TIPS Members, Vendor must request and execute a separate Joint Marketing Disclaimer, at xxxxxxxxx@xxxx-xxx.xxx, before TIPS can release contact information for TIPS Member entities for the purpose of marketing your TIPS contract(s). Vendor must adhere to strict Marketing Requirements once a disclaimer is executed. The Joint Marketing Disclaimer is a supplemental agreement specific to joint marketing efforts and has no effect on the terms of the TIPS Vendor Agreement. Vendor agrees that any images, photos, writing, audio, clip art, music, or any other intellectual property (“Property”) or Vendor Data utilized, provided, or approved by Vendor during the course of the joint marketing efforts are either the exclusive property of Vendor, or Vendor has all necessary rights, license, and permissions to utilize said Property in the joint marketing efforts. Vendor agrees that they shall indemnify and hold harmless TIPS and its employees, officers, agents, representatives, contractors, assignees, designees, and TIPS Members from any and all claims, damages, and judgments involving infringement of patent, copyright, trade secrets, trade or services marks, and any other intellectual or intangible property rights and/or claims arising from the Vendor’s (including Vendor’s officers’, employees’, agents’, Authorized Resellers’, subcontractors’, licensees’, or invitees’) unauthorized use or distribution of Vendor Data and Property.

  • Services FASC agrees to provide to the Adviser the services indicated in Exhibit A to this Agreement (the “Services”).

  • Subcontractors The Contractor will not subcontract any work under the Contract without prior written consent of the Department. The Contractor is fully responsible for satisfactory completion of all its subcontracted work. The Department supports diversity in its procurements and contracts, and requests that the Contractor offer subcontracting opportunities to certified woman-, veteran-, and minority-owned small businesses. The Contractor may contact the OSD at xxxxxxx@xxx.xxxxxxxxx.xxx for information on certified small business enterprises available for subcontracting opportunities.

  • Subcontracting 6.1 The Grantee is responsible for the performance of its obligations under this Agreement, including in relation to any tasks undertaken by subcontractors.

  • Subcontracts The contractor or subcontractor shall insert in any subcontracts the clauses set forth in paragraph (1.) through (4.) of this section and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in paragraphs (1.) through (4.) of this section.

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