Non-Critical. Element - a dimension or aspect of individual, team, or organizational performance, exclusive of a critical element, that is used in assigning a summary level. Such elements may include, but are not limited to, objectives, goals, programs plans, work plans, and other means of expressing expected performance. Performance plans must contain at least one non-critical element that must be used in deriving a summary rating.
Non-Critical. Significant impact district-wide or system-wide with a workaround available, or • Minimal number of users affected Response:
Non-Critical. Product Licences Installed Lotus Screen Cam 97 4 3 Lotus Screen cam NT 1 1 Dr Solmans Support Software 1.6 3 0 Xxxx X XxXxxx'x SofTrack 3.1 100 0 Quarterdeck WebServer 1.0 1 0 Microsoft Mastering Visual Basic - Fundamentals 5 8 1
Non-Critical. All other repairs that do not affect the operational functionality of the KSU or PBX.
Non-Critical. Failure The maximum time for the arrival of a suitable and skilled professional representative of the Contractor to the site of the New Plant for the handling of the failure shall be up to 48 hours from the time of receipt of the notice at the Contractor’s service center.
Non-Critical lncident ticket is indicated by the following attribute: · Some Business Impact – Problem for which the impact is an inconvenience, which may require a workaround to restore functionality and productivity is not seriously impaired. Some, not all, users impacted. Planned: lncident ticket is indicated by the following attribute: · Any activity that can be scheduled such as a project, planned equipment rotation, etc.
Non-Critical. There is a software issue with iTPM , but the issue is assessed as not critical. Issue is not impacting Customer iTPM operations adversely and users are able to continue utilizing iTPM . Call back and/or email response: Within five (5) business days. Status Updates by telephone and/or e-mail: Monthly, as part of the prioritization of iTPM enhancement requests and product roadmap features. Resolution and/or work-around: Customer helps prioritize the software modification, to be included in one of the scheduled iTPM software releases. * NetSuite systems issues, defects, and other 3rd party system issues and defects are not covered by this SLA. CG2 cannot guarantee a fix within the SLA if an issue in iTPM is caused by a 3rd party app, 3rd party bundle, or a NetSuite platform issue or change, or a custom script loaded / developed / implemented by the Customer.
Non-Critical. Non-Critical inquiries are those for which a lack of a resolution is considered by the user to be a minor inconvenience. It is the objective for the Contractor to resolve Critical Non-Routine in-scope inquiries within two (2) business hours of receipt of the initial user telephone call or email. If the Critical inquiry cannot be resolved in two business hours, the Contractor shall contact the user with an update on the status of the inquiry within two business hours. If the Critical inquiry cannot be resolved in four (4) business hours, the Contractor shall contact the user again with an update on the status of the inquiry, and the Contractor shall elevate the issue to obtain input from personnel designated by WCI, Inc. It is the objective for the Contractor to resolve Non-Critical Non-Routine in- scope inquiries within eight (8) business hours of receipt of the initial user telephone call or email. If the Non-Critical inquiry cannot be resolved in eight business hours, the Contractor shall contact the user with an update on the status of the inquiry within eight business hours. If the Non-Critical inquiry cannot be resolved in twelve (12) business hours, the Contractor shall contact the user again with an update on the status of the inquiry, and the Contractor shall elevate the issue to obtain input from personnel designated by WCI, Inc. For inquiries elevated to obtain input from personnel designated by WCI, Inc., the Contractor shall track the receipt of input and follow through to resolution with the user. The Contractor shall record the actions taken to resolve the user’s inquiry, including input received from personnel designated by WCI, Inc.
Non-Critical. The Software is partially malfunctioning, faults in non mission critical functionalities of the Software, or minor errors or malfunctions in the Software.
Non-Critical. Urgent – when there is no immediate pressing need to obtain the ownership details, but they still must be obtained to progress an ongoing investigation whereby the individual is: suspected to be involved in criminal activity concerning animals ; the information is needed to protect an animal from serious harm; and the vehicle is suspected of moving animals and the address of its registered owner is required to permit Council Animal Welfare Officers to visit to seize, search and enforce In the above scenario, Council Animal Welfare Officers must submit an Animal Welfare Disclosure request form to the Urban Inspector OCMT, Lislea Drive. Telephone 101, extension 25236. Form can be found at Appendix 6.
