Invoice Credit. If the Contractor fails to meet the performance target for three (3) consecutive months, the Contractor will be required to provide a future two percent (2%) Invoice Credit based on the value of the affected orders over that three month period.
Invoice Credit. If the Contractor is unable to fill the order and if then the Contractor and the Requesting Entity cannot come to an agreement on a replacement vehicle/option/accessory that is acceptable to the Requesting Entity in a reasonable time period, then the Contractor must provide the Requesting Entity with a future Invoice Credit in an amount equal to three percent (3%) of the total value of the cancelled order. Each future Invoice Credit stemming from Metrics 2 and 3 will remain available to the Requesting Entity for up to a year after the contract term ends and applied to the subsequent future orders until the Invoice Credit has been fully depleted.
Invoice Credit. If the Contractor fails to meet the service level target, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day late beyond the approved delivery/pick up date. There is, however, a five (5) calendar day grace period after the approved delivery/pick up date. If for any late order, the vehicle is still not delivered/ready for pick up after grace period ends, the Invoice Credit calculation will be triggered and will include the days of the grace period. With written documentation from the manufacturer, the Contractor shall not be required to pay the invoice credit in instances where the delivery date is not met due to manufacturer’s delay. This written documentation shall be sent from the Contractor to IDOA and Requesting Entity within one (1) business day of the Contractors receipt from the Manufacturer. If the written documentation is sent later than 1 business day, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day until it was received.
Invoice Credit. If the Contractor fails to meet the service level target, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day late beyond the approved delivery date. There is, however, a five (5) calendar day grace period after the approved delivery date. If for any late order, the commodity is still not delivered after grace period ends, the Invoice Credit calculation will be triggered and will include the days of the grace period.
Invoice Credit. Outage Credits shall be credited on Customer’s next monthly invoice for the affected Colocation Service provided that in the event the Service Term or Extension Period applicable to the affected Colocation Service expires or terminates prior to Customer’s receipt of any and all credits, then DataBank shall pay to Customer a dollar amount equal to the unused credits within thirty (30) calendar days of such expiration or termination.
Invoice Credit. Outage Credits shall be credited on Customer's next monthly invoice for the affected Service.
Invoice Credit. If the Contractor Vendor Network fails to meet the service level target, the Contractor will provide fifteen dollars ($15.00) in Invoice Credit on the affected order’s invoice per 15 minute time increment late beyond the approved preventative maintenance completion time. There is, however, a fifteen (15) minute grace period after the approved completion time. If for any late preventative maintenance service, the service is still not completed after grace period ends, the Invoice Credit calculation will be triggered, calculating any time beyond the grace period. Time and service credit amount shall be calculated as follows:
Invoice Credit. Each future Invoice Credit stemming from Metrics 2 and 3 will remain available to the Requesting Entity for up to a year after the contract term ends and applied to the subsequent future orders until the Invoice Credit has been fully depleted.
