Latency. For purposes of this SLA latency shall be defined to mean the elapsed time interval between the transmission and reception of a packet of data from one point to another. FirstDigital’s latency assumption is data should be transmitted instantly between one point and another, there are however several contributing factors to consider when calculating latency. These are: Transmission: The medium used for transmission (fiber, xxxxxx, coax, or some other form) introduces some delay. The size of the packet introduces delay in a round trip since larger packet will take longer to receive and return than a short one. Router and other processing: Each gateway node time to examine and possibly change the header in a packet.
Latency. PacketFabric is committed to delivering a reliable, low-latency service, with guaranteed and predictable performance. To that end, and to accommodate PacketFabric's ongoing market expansion, PacketFabric maintains a Round-Trip Latency Metric Table on its website, that is incorporated by reference into this SLA. In the event that these performance metrics cannot be met, the following table(s) shall define the amount of SLA Credit the Customer is entitled to receive: Percent of Month Latency Metric Exceeded SLA Credit 10% 10% of MRC 20% 20% of MRC 30% 30% of MRC 50% 40% of MRC 75% 50% of MRC 100% 60% of MRC
Latency. If the actual monthly average Latency exceeds the number of milliseconds set forth in the table below and such failure is quality-impacting, Licensee shall be entitled to a Product Credit equal to the percentage of the applicable MRC set forth in the following table: LATENCY Domestic US Product Credit 45ms or less No Credit >45ms 10%
Latency. 2.1 The Allstream Network will have an average round trip packet transit time (latency) for those packets with a QoS label of voiceover a calendar month of: Distance Average Round Trip Packet Transit Time (ms) 500 miles or less 30 501 to 1000 miles 50 1001 to 1500 miles 60
Latency a maximum one-way trip transmission delay of ten milliseconds between intra-regional points-of-presence (POPs) of the Supplier;
Latency. Latency is defined as the one-way trip time required for a bit to travel between Xxxxxxxx' owned and operated POPs. Latency is measured as one-half of the roundtrip delay from the local customer demarcation point to the remote customer demarcation point. For Xxxxxxxx' PLQoS Services on Xxxxxxxx' network average Latency will be one millisecond (1ms) per one hundred (100) route miles.
Latency. For purposes of measuring Windstream’s MPLS Networking Services performance under this SLA, latency is defined as the round trip delay (in milliseconds) of packets transported across the Windstream core network, between the points specified in Section 1.1. Latency shall be calculated based on an aggregate monthly measurement average between the previously specified points. The following outlines the latency targets and Service credits, depending on the class selected by Customer, in any given Calendar Month. Current QoS Service Level Name Former QoS Service Level Name Latency Target Credit (Provided as a fraction of the MRC for the affected service) Expedited Forwarding Real Time ≤ 40ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Expedited Forwarding QoS in a Calendar Month Assured Forwarding 4 ≤ 40ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 4 QoS in a Calendar Month Assured Forwarding 3 Mission Critical Data ≤ 45 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 3 QoS during any Calendar Month Assured Forwarding 2 ≤ 45 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 2 QoS in a Calendar Month Assured Forwarding 1 Business Critical Data ≤ 48 ms (Roundtrip) 1/30 MRC for each day (any 24-hour period) Windstream fails to meet the latency SLA for Assured Forwarding 1 QoS during any Calendar Month. Best Effort Standard Data (Internet) N/A N/A
Latency. 1.3.5 In the event an Allstream technician is dispatched for a reported event, impairment or other Service disruption and it is subsequently determined that such Service disruption does not constitute a Service Outage, Customer may be subject to Allstream’s then current maintenance charges.
Latency. 2.2.1 For Latency measurement purposes, Metrotech divides the network into zones, namely the Access Zone, the Metrotech Zone (Metrotech’s national IP network) and the 3nd zone called the “Public Internet Zone”. If the Access Zone is terminated at the Service Demarcation Point with a Metrotech Network Interface Device (as identified on the SOF) then Metrotech guarantees that the round trip Latency between the Service Demarcation Point and a Metrotech Network Core Internet Router will be no greater than the target identified on the SOF. If no such device is provided, (as identified on the SOF) then Metrotech guarantees that the round trip Latency between the Metrotech Network PoP and a Metrotech Network Core Internet Router will be no greater than the target identified on the SOF. If the Latency so identified is greater than the target, the Customer may claim re-imbursement up to 10% of the monthly rental for the relevant Connection, PROVIDED THAT in calculating the average round trip Latency there shall be deducted from such calculation any increase in the Latency as a result of the Customer’s breach of this Agreement, or a disruption to the power supply to the Equipment, or a disruption to the Internet Services caused by the Customer or the Customer’s own equipment, or a failure by the Customer to provide access to the Site and/or the Premises or as a result of an event of Force Majeure PROVIDED ALWAYS THAT Metrotech’s total aggregate liability to the Customer under this Service Level Agreement shall not exceed the sum of one year’s Annual Rental for the relevant Connection.
Latency. Latency is measured as the round trip time, averaged over a thirty (30) day month (720 hour) period, for an IP packet to travel from core IP POP to IP POP. Latency for Lackawanna County network shall not exceed an IP POP network average of 50 milliseconds average between any two Lackawanna County Wireless IP POPs.
