Invoice Credit. If the Contractor fails to meet the service level target, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day late beyond the approved delivery/pick up date. There is, however, a five (5) calendar day grace period after the approved delivery/pick up date. If for any late order, the vehicle is still not delivered/ready for pick up after grace period ends, the Invoice Credit calculation will be triggered and will include the days of the grace period. With written documentation from the manufacturer, the Contractor shall not be required to pay the invoice credit in instances where the delivery date is not met due to manufacturer’s delay. This written documentation shall be sent from the Contractor to IDOA and Requesting Entity within one (1) business day of the Contractors receipt from the Manufacturer. If the written documentation is sent later than 1 business day, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day until it was received.
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Sources: Professional Services, Professional Services
Invoice Credit. If the Contractor fails to meet the service level target, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day late beyond the approved delivery/pick up date. There is, however, a five (5) calendar day grace period after the approved delivery/pick up date. If for any late order, the vehicle is still not delivered/ready for pick up after grace period ends, the Invoice Credit calculation will be triggered and will include the days of the grace period. With written documentation from the manufacturer, the Contractor shall not be required to pay the invoice credit in instances where the delivery date is not met due to manufacturer’s delay. "This written documentation shall be sent from the Contractor to IDOA and Requesting Entity within one (1) business day of the Contractors receipt from the Manufacturer. If the written documentation is sent later than 1 business day, the Contractor will provide fifty dollars ($50.00) in Invoice Credit on the affected order’s invoice per calendar day until it was received."=
Appears in 1 contract
Sources: Professional Services