Affected Service definition
Affected Service has the meaning given in clause 4.8.
Affected Service means only the portion of a Service actually impacted by the relevant Service Level Target.
Affected Service means the applicable Service hereunder that fails to meet the applicable Goal. In no event will the total credit, in the aggregate for all credits issued in one month, exceed the equivalent of 50% of the relevant MRCs for the Affected Service. Cumulative credits in any one month must exceed $25.00 to be processed. If Customer fails to notify Company in the manner set forth above with respect to the applicable SLA credits, Customer will have waived its right to such SLA credits for that month. CUSTOMER’S RIGHT TO RECEIVE SUCH CREDITS SHALL BE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AND COMPANY’S SOLE AND EXCLUSIVE OBLIGATION IN THE EVENT OF A PERFORMANCE FAILURE, EVEN IF SUCH REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE.
Examples of Affected Service in a sentence
Customer may terminate the Affected Service without early termination charges if Lumen is unable to restore the Affected Service to meet the Goals herein within a 60 day cure period.
Customer may terminate the Affected Service by providing written notice to the Customer Service Center with a courtesy copy to the attention of ▇▇▇▇▇’s General Counsel within 20 days after the 60 day cure period ends.
The Installation Goal only applies if there are existing Lumen facilities in the location that supports the Affected Service.
If Customer fails to notify Lumen in the manner set forth in this section with respect to the applicable termination right, Customer will have waived its right to terminate the Affected Service.
The credits will apply to the Lumen Financial Connect Port MRCs of the Affected Service after application of all discounts.
More Definitions of Affected Service
Affected Service means the SDN controller or director fails to meet the availability Goal.
Affected Service means the individual CloudConnection port and connection that fails to meet the applicable Goal. In no event will the total credit, in the aggregate for all credits issued in one month, exceed the equivalent of 50% of the relevant MRCs for the Affected Service. Cumulative credits in any one month must exceed $25.00 to be processed. CUSTOMER’S
Affected Service means the particular Lumen Financial Connect Port that fails to meet the applicable Goal. If the Affected Service is implemented as a full-mesh MPLS or VPLS topology, service degradation at one Customer location potentially impacts all end to end metrics because all sites are connected to all other sites. In the event that a service degradation on such Lumen Financial Connect Port causes a Goal to not be met on multiple end to end location paths, the “Affected Service” refers to the Lumen Financial Connect Port common to each missed end to end metric.
Affected Service has the meaning given to it in clause 7.3(a). “Affected Service Period” has the meaning given to it in clause 7.3(a). “Alternative Option” has the meaning given to it in the Code.
Affected Service means the portion of Services directly impacted by the failure to meet the relevant Service Level described herein
Affected Service means the SD-WAN Port that fails to meet the applicable Goal. A credit allowance is applied on a pro-rata basis against the monthly recurring charges for SD-WAN of the affected service in which the requisite Goal failure occurred. No credits will be available for any usage-base Service or the usage-based portion of any Service. AireSpring will apply any Service Credits against future payments and will not entitle customer to a refund. Credits do not survive the end of the contract. Service Credits may not be transferred or applied to any other account. Credit requests must be made in writing to AireSpring: AireSpring, Inc. AireSpring, Inc. Attn: Customer Relations Attn: Customer Relations ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Van Nuys CA 91406 ▇-▇▇▇-▇▇▇-▇▇▇▇ Unless otherwise expressly allowed, SLA failures are not aggregated for purposes of determining a credit allowance. The credits will apply to the SD-WAN MRCs of the Affected Service after application of all discounts and do not apply to MRCs of other services, nor to circuit loop or port MRC’s of the Affected Service. The maximum credits issued for failure to meet any one SLA or combination of SLA’s within a 24-hour period will not exceed one thirtieth (1/30th) of the affected Service’s SD-WAN monthly recurring charge (“MRC”). The maximum SLA credits available in any one (1) calendar month will not exceed seven (7) days’ charges pro- rated from the SD-WAN MRCs of the Affected Service. In no event will the total credit, in the aggregate for all credits issued in one (1) month, exceed the equivalent of 50% of the relevant SD-WAN MRCs for the Affected Service. Cumulative Credits in any one (1) month must exceed $25.00 to be processed. If Customer fails to notify AireSpring in the manner set forth above with respect to the applicable SLA credits, Customer will have waived its right to any SLA credits for that month. Total credits under this SLA are limited to the SD-WAN MRCs for the affected Service for the monthly billing period in which the Service does not meet one or more of the above guarantees/goals. The combined cumulative total of Service Credits issued during a Contract Year under these SLAs will not exceed 20% of an Eligible Customer’s total SD-WAN MRCs invoiced during the Contract Year. Credits will not be issued where the SLA is not met as a result of:
Affected Service refers to the DIA port that fails to meet the applicable SLA.