Service Credits definition

Service Credits means the service credits payable to the Purchaser by the Service Provider in the event that the Service Levels are not met and identified as service credits in the Pricing Schedule.
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Service Credits means the amount that the Contractor shall credit or pay to the Authority in the event of a failure by the Contractor to meet the agreed Service Levels as set out/referred to in [cross refer to service credit regime in the contract];
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Service Credits means any service credits specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring) being payable by the Supplier to the Customer in respect of any failure by the Supplier to meet one or more Service Levels;
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Examples of Service Credits in a sentence

  • Subject to Section 4.3(c) (Excusable Failures), if Provider fails to meet or exceed a Service Level, ▇▇▇▇▇▇▇ shall have the option, but not the obligation, to recover the applicable amount of Service Credits specified in the applicable SOW.

  • Provider shall deduct the Service Credits from the next succeeding invoice or other amounts due to Provider, or in the event that this Agreement or applicable SOW is terminated for any reason, Provider shall pay ▇▇▇▇▇▇▇ the undisputed Service Credits within thirty (30) days of the effective date of termination.

  • At its option, ▇▇▇▇▇▇▇ may seek all remedies available to it under law and in equity including injunctive relief in the form of specific performance to enforce the Agreement and/or actions for damages, or recover the Service Credits, subject only to the limitations and provisions specified in this Agreement.

  • The Service Credits represent credits for the reduced value of the Services, are not liquidated damages ▇▇▇▇▇▇▇ Confidential/Proprietary Materials or penalties, and shall not limit or diminish any of the remedies granted to ▇▇▇▇▇▇▇ hereunder.

  • All Service Levels and applicable Service Credits remain in effect notwithstanding Provider’s use of Best Commercial Practices to correct any performance problem.


More Definitions of Service Credits

Service Credits means the service credits specified in Schedule 2-2 which shall be payable to the CUSTOMER by the CONTRACTOR in the event that the Service Levels are not met in respect of Ordered IT Products.
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Service Credits means the sums referred to in paragraph 5.3 of the Order Form as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;
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Service Credits means any service credits specified in Annex A to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring) being payable by the Supplier to the Customer in respect of any failure by the Supplier to meet one or more Service Levels;
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Service Credits are credits given to customers if bookinglab fails to achieve the guaranteed Service Levels. The method of calculating Service Credits is set out below.
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Service Credits means the sums attributable to a Service Failure as specified in the Specification
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Service Credits means the sums referred to in paragraph 13 (Service Levels) of the completed Part 1A/Part 2A Order Form (Relationship Agreement) as being payable by the Supplier in respect of any failure by the Supplier to meet one or more Service Levels;
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Service Credits means any service credits payable by the Contractor for failure to meet the Service Levels, as referenced in the Contract Letter and Schedule G (the Specification). "Service Levels" means the service levels to be met by the Services as referenced in the Contract Letter and set out in Schedule G (the Specification).
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