General Complaints Sample Clauses

General Complaints. Alimera shall have sole responsibility for responding to questions and complaints regarding the Product. Questions or complaints received by Flextronics shall be promptly referred to Alimera. Flextronics shall cooperate as reasonably required to allow Alimera to determine the cause of and resolve any questions or complaints. Such assistance shall include follow-up investigations, including testing when applicable. In addition, Flextronics shall promptly provide Alimera with information that will enable Alimera to respond properly to questions or complaints relating to the Product. Unless it is determined that the cause of any complaint resulted from a failure by Flextronics to manufacture the Product in accordance with the Specifications, all costs incurred in respect of this Section shall be borne by Alimera.
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General Complaints. (a) If you have a complaint, you should contact us promptly to let us know where you believe we have made a mistake or failed. You can do this by contacting us by:
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General Complaints. We take great care in providing the best possible support services. However, should you experience any dissatisfaction with any of our support services, Xxxx Xxxxxxxxxx, our Managing Director will personally be on hand to assist. All commercially reasonable actions will be taken to resolve your problems. However, in the event of a resolution not being immediately possible, Xxxx Xxxxxxxxxx will attempt to provide you with Status Progress Reports, most commonly by either telephone or e-mail, at least every 24 hours (or as agreed). Xxxx Xxxxxxxxxx can be contacted directly at any time via: ➢ Tel: 0000 0000000 ➢ Mob: 07739 710091
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General Complaints. 30 CONTRACTOR shall be responsible for the prompt and courteous 31 attention to all customer inquiries and complaints. CONTRACTOR shall respond to 32 and initiate a remedy to complaints related to Billing Services within one (1) 33 Business Day. Complaints shall mean any written or orally communicated 34 statements made by customers alleging non-performance or deficiencies in 35 performance of CONTRACTOR’s duties and obligations under this Agreement. 36 CONTRACTOR may escalate unresolved complaints to the City Representative for 37 resolution in accordance with approved Business Process Documentation set forth 38 in Section 15.3 (Systems and Business Process Documentation). For all escalated 39 complaints, the decision of the City Representative shall be final. CITY may forward 1 complaints to CONTRACTOR for response and initiation of a remedy within one (1) 2 Business Day.
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Related to General Complaints

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above.

  • COMPLAINTS AND GRIEVANCES 22.01 It is the mutual desire of the parties to this Agreement that reasonable and legitimate complaints and grievances of employees shall be dealt with as quickly as possible.

  • Policy Grievances Where either party to this agreement disputes the general application, interpretation or alleged violation of an article of this agreement, the dispute shall be discussed initially with the General Manager, their designate or the Union within 30 calendar days of the occurrence. Where no satisfactory agreement is reached, either party, within a further 14 calendar days, may submit the dispute to arbitration, as set out in Article 9 of this agreement.

  • Complaints Process The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.

  • Policy Grievance Where either Party disputes the general application, interpretation or alleged violation of an article of this Agreement, the dispute shall be discussed initially with the Employer or the Union, as the case may be, within thirty (30) days of the occurrence. Where no satisfactory agreement is reached, either Party may submit the dispute to arbitration, as set out in Article 10.

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