Customer Service Data Sample Clauses

Customer Service Data. A summary narrative of praises, 2 compliments, and problems encountered with Collection and processing activities and actions
Sample 1Sample 2
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Customer Service Data. Contractor shall provide a summary narrative of praises, compliments, and problems encountered with collection and processing activities and actions taken. Contractor will indicate type and number of Non-Collection Notices left at Service Recipient locations.
Sample 1
Customer Service Data. A summary narrative of praises, compliments, and problems encountered with Collection and processing activities and actions 2231 taken. Indicate type and number of Non-Collection Notices left at Service Recipient locations. A 2232 copy of the customer service log, including a summary of the type and number of complaints 2233 and their resolution. Copies of a written record of all calls related to missed pickups and 2234 responses to such calls. 2235 2236 2237 2238 2239 2240 2241 2242 2243 2244 2245 2246 2247 2248
Sample 1
Customer Service Data. Harmonic and its suppliers to the Service may collect, share (amongst Harmonic and such suppliers only) and use Customer Service Data for Harmonic’s internal business purposes, including: (a) developing updates and improvements to the Service; (b) facilitating the provision of support services; and (c) billing, auditing and verifying compliance with this Agreement. Harmonic and such suppliers will not use or share Customer Service Data in a manner other than as described above.
Sample 1
Customer Service Data. A summary narrative of problems 2680 encountered with Collection and processing activities and actions taken. Indicate type and 2681 number of Non-Collection Notices left at Customer locations. Indicate instances of property 2682 damage or injury, significant changes in operation, market factors, publicity conducted, needs 2683 for publicity. Include description of processed material loads rejected for sale, reason for 2684 rejection and disposition of load after rejection. A printed copy of the “screen print-out” of the 2685 most current Emeryville customer service data base pages. 2686 22.04.5 Customer Base Data. CONTRACTOR shall provide, Customer 2687 base data consisting of the number of SFD, MFD and Commercial Customers billed, sorted 2688 by Customer type, Container size, number of Containers and frequency of Collection. This 2689 data shall contain the percentage and number of MFD and Commercial Customers that have 2690 Recycling Collection Service reported separately for Commercial and MFD Customers. This 2691 data shall also include a separate list of all service accounts cancelled due to non-payment, 2692 consisting of name, service address, billing address, service received, service level for each 2693 service received including Cart or Bin size and frequency of service, days of Collection and 2694 for SFD, MFD, and Commercial Customers, the Customer contact information. 2695 22.04.6 Special Events. Summary of each special event activity, (CITY- 2696 sponsored or drop-off) including; the name and date of the event, the tonnage Collected, 2697 diverted and Disposed by material type, and other services provided. CONTRACTOR shall 2698 also provide information regarding the logistics of the event and suggestions for improving 2699 future events. 2700 22.04.7 Summary of Historical and Proposed Activities. CONTRACTOR 2701 shall provide a narrative of activities undertaken during the quarter and those planned or 2702 proposed for the upcoming quarter.
Sample 1

Related to Customer Service Data

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • MOBILE DATA COMPUTERS 20 1. As part of the law enforcement services to be provided to CITY, COUNTY 21 has provided, or will provide, mobile data computers (hereinafter called 22 “MDCs”) that are or will be mounted in patrol vehicles and motorcycles, 23 designated by COUNTY for use within CITY limits.

  • Device Data We may share certain personal information and device-identifying technical data about you and your devices with third party service providers, who will compare and add device data and fraud data from and about you to a database of similar device and fraud information in order to provide fraud management and prevention services, which include but are not limited to identifying and blocking access to the applicable service or Web site by devices associated with fraudulent or abusive activity. Such information may be used by us and our third party service providers to provide similar fraud management and prevention services for services or Web sites not provided by us. We will not share with service providers any information that personally identifies the user of the applicable device.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

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