Customer Service Support. During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.
Customer Service Support. During the Term of this Agreement, PIR will provide reasonable telephone and e-mail customer service support to Registrar (but not to Registered Name Holders or prospective customers of Registrar), for non-technical issues solely relating to the Registry System and its operation. PIR will provide Registrar with a telephone number and e-mail address for such support during implementation of the Protocol, APIs and Software. First-level telephone support will be available on business days between the hours of 9 a.m. and 5 p.m. Eastern US time.
Customer Service Support. During the term of this Agreement, Verisign will provide reasonable telephone, web based and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. Verisign will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis.
Customer Service Support. During the Term of this Agreement, NSI will provide reasonable telephone and e-mail customer service support to Registrar, not SLD holders or prospective customers of Registrar, for non-technical issues solely relating to the System and its operation. NSI will provide Registrar with a telephone number and e-mail address for such support during implementation of the RRP, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. NSI will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.
Customer Service Support. During the Term of this Agreement, Afilias will provide reasonable telephone and e-mail customer service support to Registrar ( but not to Registered Name Holders or prospective customers of Registrar), for non-technical issues solely relating to the Registry System and its operation. Afilias will provide Registrar with a telephone number and e-mail address for such support during implementation of the Protocol, APIs and Software. First-level telephone support will be available on business days between the hours of 9 a.m. and 5 p.m. Eastern US time.
Customer Service Support. During the Term, we agree to provide You (but not Registrants or Your prospective customers) with reasonable telephone and email customer service support, for non-technical issues solely relating to the Registry System and its operation. We shall provide You with a telephone number available between 9.00 and
Customer Service Support. Company shall use commercially reasonable efforts to assist Bank in addressing Cardholder issues, as requested by Bank from time to time.
Customer Service Support. Licensee will provide customer service support accessible to Trustees twenty-four (24) hours per day, seven (7) days per week. For purposes of this provision, “accessible” means that Licensee will provide a designated customer service telephone number with a voice mail system which records the time and date of the call. Licensee agrees that it will respond to Trustees’ messages on this designated customer service voice mail system within twenty-four
Customer Service Support. The Contractor shall designate a customer service representative (CSR), for the PSE. The CSR shall be available for activating and terminating services, making changes to accounts, answering questions and assisting in problem resolution. Customer services shall be available during normal business hours Monday- Friday 8:00 a.m. – 5:00 p.m. (PST/PDT). Customer services must respond to any customer services request within four (4) hours of notice.
Customer Service Support. During the term of this Agreement, Vox Populi will provide reasonable telephone, web-based and e-mail customer service support exclusively to Registrar for nontechnical issues solely relating to the System and its operation. Vox Populi will provide Registrar with a telephone number and e- mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available during regular business hours. The Customer Service Support obligations in this Section does not extend to Registered Name Holders or prospective customers of Registrar; customer service and support to Registered Name Holders and prospective customers of Registrar are the exclusive obligation of Registrar.
