Continuity Management Sample Clauses

Continuity Management. Seller shall have an adequately tested continuity plan in place which identifies critical IT resources in case of a disaster within or around the geographic location of Seller’s main IT source, allowing a return to functionality within twenty-four (24) hours. CONFIDENTIAL ANNEXURE D-2 ORDER AND CUSTOMER SERVICE LEVEL AGREEMENT First Technology is committed to customer service. Sellers participating in the Marketplace Program will endeavor to meet the following service levels:
Sample 1
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Continuity Management. Retailer shall have an adequately tested continuity plan in place which identifies critical IT resources in case of a disaster within or around the geographic location of Retailer’s main IT source, allowing a return to functionality within twenty-four (24) hours. ORDER AND CUSTOMER SERVICE LEVEL AGREEMENT SPANTIK is committed to customer service. Retailers participating in the Marketplace Program will endeavor to meet the following service levels:
Sample 1
Continuity Management. CMRI shall have an adequately tested continuity plan in place which identifies critical IT resources in case of a disaster within or around the geographic location of CMRI’s main IT source, allowing a return to functionality which complies with this Service Level Agreement within one (1) day.
Sample 1
Continuity Management. For the purpose of guaranteeing the Service Levels in case of disasters, <Supplier> must implement technical and organisational continuity measures. Any agreements on guaranteeing integrity/security also fall under Continuity management. Normal Attention phase Crisis phase Aftercare phase Normal SNO / SLA ITIL RTO (Recovery Time Objective ) SNO / SLA Normal business operations Normal Business operations Event Incident Disaster / Crisis Aftercare Event Regular incident management Disaster Emergency procedure Reconstruction recovery Catch up with backlog Regular business process incident management Phasing Business volu me Solution . As <Principal> manages the infrastructure itself, it has mostly taken technical continuity measures in case of a disaster. This limits the role of <Supplier> in this process, but is aimed at guaranteeing the services in case of any disasters. <Supplier> is responsible for advising <Principal> on developments in the Application components which impact the continuity of the Application components. PI Standard In case of a Disaster, a joint task force will be convened, at the location of<Principal>. This so-called "damage table" will start all necessary actions in order to repair the damage. This consultation may result in actions to be implemented by <Supplier> in a pro-active manner. Reports will be drawn up on the progress of these actions. <Supplier> will be present (physically or by telephone) at the crisis team/the “damage table” within 4 hours. Table 9 PI’s and standards for continuity management Chapter 4. Service Levels for Change management
Sample 1
Continuity Management. Supplier shall have an adequately tested continuity plan in place which identifies critical IT resources in case of a disaster within or around the geographic location of Supplier’s main IT source, allowing a return to functionality which complies with this Service Level Agreement within one (1) day.
Sample 1
Continuity Management h) In the event of a major catastrophe, or as a result of vis major as described in the MoA with the THE USERS, Service Levels may be affected. The THE USERS will assist SAHRA in arranging contingency plans regarding alternative processing and printing in accordance with the THE USERS's requirements. PROBLEM MANAGEMENT
Sample 1

Related to Continuity Management

  • Workload Management 11.1 The parties to this Agreement acknowledge that employees and management have a responsibility to maintain a balanced workload and recognise the adverse affects that excessive workloads may have on employee/s and the quality of resident/client care.

  • Quality Management Grantee will:

  • Access Management The Engineer shall coordinate and evaluate access management within the project limits in accordance with the latest State Access Management Manual or as directed by the State.

  • Security Management The Contractor shall comply with the requirements of the DOD 5200.1-M and the DD Form 254. Security of the Contractor’s electronic media shall be in accordance with the above documents. Effective Program Security shall require the Contractor to address Information Security and Operations Security enabled by the Security Classification Guides. The Contractor’s facility must be able to handle and store material up to the Classification Level as referenced in Attachment J-01, DD Form 254.

  • Continuity Except as expressly modified hereby, the terms and provisions of the Agreement and all instruments, agreements or other documents executed and delivered in connection therewith shall continue in full force and effect. Whenever the “Agreement” is referenced in the Agreement or any of the instruments, agreements or other documents executed and delivered in connection therewith, such references shall be deemed to mean the Agreement as modified hereby.

  • Vulnerability Management BNY Mellon will maintain a documented process to identify and remediate security vulnerabilities affecting its systems used to provide the services. BNY Mellon will classify security vulnerabilities using industry recognized standards and conduct continuous monitoring and testing of its networks, hardware and software including regular penetration testing and ethical hack assessments. BNY Mellon will remediate identified security vulnerabilities in accordance with its process.

  • Emergency Management The plan shall also address the assumption of operations of the program or facility by Department in the event of Contractor's bankruptcy or financial insolvency or if Contractor is unable to operate the facility.

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Programme Management The Government will establish a programme management office and the Council will be able to access funding support to participate in the reform process. The Government will provide further guidance on the approach to programme support, central and regional support functions and activities and criteria for determining eligibility for funding support. This guidance will also include the specifics of any information required to progress the reform that may be related to asset quality, asset value, costs, and funding arrangements.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

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