Telephone Support definition

Telephone Support means a helpdesk telephone support line.
Telephone Support means technical support telephone assistance provided by OSI to the Designated Technical Support Contact concerning problem resolution and the use of the then current release of Licensed Software and the Previous Sequential Release. Calls will be accepted during OSl's normal business hours, except that in the event of an emergency, OSI will accept all calls made to the emergency off-hours telephone numbers which OSI shall supply to BISYS and always promptly update as they change, 24 hours per day, 7 days per week, 365 days per year.
Telephone Support means telephone or email technical support assistance provided by TransactTools to the Technical Support Contact during Regular Hours concerning the installation and use of the then-current release of a TransactTools Testing Services and the previous sequential release. •

Examples of Telephone Support in a sentence

  • If the parties elect to have the Transfer Agent provide additional telephone support services under this Agreement, the parties will agree to such services, fees and sub-contracting as stated in Schedule 1.2(f) entitled "Telephone Support Services" attached hereto.

  • If the parties elect to have the Transfer Agent provide ADDITIONAL telephone support services under this Agreement, the parties will agree to such services, fees and sub-contracting as stated in Schedule 1.2(f) entitled "Telephone Support Services" attached hereto.

  • Customers will provide appropriate assistance to Telephone Support personnel to resolve issues.

  • Telephone Support Availability and Services - describe in detail the telephone support available and indicate availability including but not limited to: 24 hours per day, 7 days per week, 365 days per year; operational/application inquiries; remote diagnostic troubleshooting and user networking; and availability of a toll free line (include number) during: Warranty Period; No Post Warranty Service Agreement.

  • In the event further engagement is required this will be redirected to the use of Telephone Support or a remote meeting at a scheduled time and followed through with email communication.


More Definitions of Telephone Support

Telephone Support means technical support telephone assistance provided by Tanium to the Technical Support Contact concerning the installation and use of the then-current release of Licensed Software and the Previous Sequential Release.
Telephone Support means technical support telephone assistance concerning the installation and use of Hardware Products and/or the then current release of a Software Product and the Previous Sequential Release.
Telephone Support consists of responding to telephone and email inquiries received by Rapiscan’s Customer Service Department (24 hours per day, every day of the year) from Buyer regarding Equipment Errors. “Equipment Errors” means a reproducible failure of the Equipment to operate in accordance with such Equipment’s published specifications.
Telephone Support means providing general information and diagnostic advice and assistance concerning the use and operation of the Licensed Software via telephone.
Telephone Support means the service provided by TriTech for access to the TriTech Technical Services Department by telephone, on a twenty-four (24) hour a day, seven
Telephone Support means technical support telephone assistance provided by Com21 to the Technical Support Contact during Com21's normal business hours.
Telephone Support means technical support provided by Infinidat over the telephone at the phone number provided on the Infinidat Website during Support Hours concerning the installation and use of the Supported Release.