Network Unavailability definition

Network Unavailability means that the MHO network was not available to the Customer. Network Unavailability will not include unavailability resulting from:  Scheduled Maintenance  Problems with or maintenance on Customer’s applications equipment or facilities  Acts or omission of Customer and/or an authorized user  Unavailability caused by companies other than MHO  Acts of God Scheduled Maintenance means any maintenance of the MHO Network (or portion thereof). Customer will be notified of the date, time, and duration of any maintenance that is likely to affect their service via E-mail at least two (2) business days in advance of the scheduled time. In most cases, maintenance will not take the full maintenance window; however, MHO will inform the Customer as to the anticipated duration in the maintenance notification E-mail.
Network Unavailability means the average number of minutes per six month period for which services on the Network are not available due to a disturbance, failure or scheduled unavailability to a Network;
Network Unavailability means the percentage equal to the total number of minutes in a Billing Month during which a Supplier Dedicated Internet Access Service circuit is not available to exchange data between the Customer and the global Internet due to a Network Outage, divided by the total number of minutes in a Billing Month.

Examples of Network Unavailability in a sentence

  • Network Unavailability is measured by taking an aggregate average of sample availability information collected during a Billing Month between Designated POPs in a region or between regions within the Supplier Backbone Network as measured by Supplier.

  • Distributed Generation Network Unavailability Rebate scheme payments will be calculated by the DNO Party on an annual basis (1st April - 31st March) and payments made shortly after the end of each year.

  • This scheme is known as Distributed Generation Network Unavailability Rebate and payments will be calculated for each generator on the following basis: Payment = A*B*(C-D) Where: A = the network unavailability price of £2 per MW per hour.

  • Provided the Hi(Q) Data Corp Network experiences at least two (2) hours of Network Unavailability in any given calendar month, additional Network Unavailability of less than one (1) hour will result in a proportional Service Credit.

  • Provided the COGENT Network experiences at least one (1) hour of Network Unavailability in any given calendar month, additional Network Unavailability of less than one (1) hour will result in a proportional Service Credit.


More Definitions of Network Unavailability

Network Unavailability means the time when the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or
Network Unavailability means any event or period or circumstance (other than a planned / scheduled maintenance) which results in 100% blocking of movements of packets on Customer link and the Customer is unable to access any public IP based resources
Network Unavailability means the number of minutes that Network is unavailable for Customer’s use, but does not include any unavailability (i) continuing for sixty (60) minutes or less, or (ii) which is otherwise stated in the Exclusions below. For each cumulative hour of Network Unavailability, or additional fraction thereof, Customer shall be entitled to a credit of 5% of the service’s monthly fee not to exceed 100% of the service’s monthly recurring fee. Network Unavailability excludes interruptions caused by DDoS or other malicious attacks whether the customer or any customer is the target or source.
Network Unavailability. A period of time during which (i) the Access Port(s) cannot exchange packets with the IP Core Network, and (ii) periods referred to in Sections 5.2.4 and 5.4.4 below.
Network Unavailability is the number of minutes that the MTN NS was not available to MIX TELEMATICS, but will not include unavailability resulting from: • MTN NS scheduled Network maintenance (outside of normal working hours and with notice of at least 24 hours), • The MIX TELEMATICS applications, equipment, or facilities, • Acts or omissions of MIX TELEMATICS, or any use of the service authorised by MIX TELEMATICS • Reasons of Force Majeure as defined in the main agreement between the parties
Network Unavailability means a failure of the Convergent Network resulting in THE CUSTOMERS in ability to connect to their equipment (whether owned by THE CUSTOMER or rented from Convergent Network Services) located in Convergent Network Services data center. Network Unavailability shall not include failure as a result of Convergent Network Services Network planned maintenance, other planned outages, packet loss of less than .5 percent during any 15 minute sampling period, problems with THE CUSTOMERS applications, equipment or facilities, acts or omissions of THE CUSTOMER, any use or user of the service authorized by THE CUSTOMER, Force Majeure, and any national or regional crisis.
Network Unavailability consists of the number of minutes that the ITC^DeltaCom network or an ITC^DeltaCom-ordered telephone company circuit in the contiguous U.S. was not available to Customer, but will not include unavailability continuing for an hour or less which Customer fails to report to ITC^DeltaCom within five days, or any unavailability resulting from (i) ITC ^DeltaCom Network maintenance, (ii) any Customer-ordered telephone company circuits, (iii) Customer's applications, equipment, or facilities, (iv) acts or omissions of Customer, or any use or user of the service authorized by Customer or (v) reasons of Force Majeure . For each cumulative hour of Network Unavailability or fraction thereof in any calendar month, Customer's account shall be credited for the pro-rated charges for one day of the ITC^DeltaCom Monthly Fee for the Services with respect to which this Availability Guarantee has not been met.