Downtime definition

Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.
Downtime means that period of time when a computer is not operable.
Downtime means a period of time during which production system processing for the IBM SaaS has stopped and Client’s users are unable to use all aspects of the IBM SaaS for which they have permissions. Downtime does not include the period of time when the IBM SaaS is not available because of:

Examples of Downtime in a sentence

  • Figure 7: Expected Downtime for Fedwire of System without the CC3 mainframe‌‌ Although the expected downtime is still very low for this model, it is significantly higher than that of the original three-site system in Figure 1.

  • Call Log by E-mail/Fax.Time for rectification should not be more than 48 hoursMaximum Downtime allowed without penalty: 72 hours.

  • It enables rich web content cobrowsing without traditional screen-sharing or download requirements for Customer*The start of Downtime is declared when there is a loss of 10% or more calls over a period of 5 minutes.

  • The end of Downtime will occur when the reporting capability is restored.In general, with respect to reporting capabilities, the start of Downtime is declared when there is a loss of reporting capability.

  • Scheduled Downtime and emergency maintenance (as set out in clause 6.3 of the agreement) is excluded from the calculation of Uptime.


More Definitions of Downtime

Downtime is the total accumulated minutes across all Databases deployed by Customer in a given Azure subscription during which the Database is unavailable. A minute is considered unavailable for a given Database if all continuous attempts by Customer to establish a connection to the Database within the minute fail.
Downtime is the total accumulated Deployment Minutes, across all Profiles deployed by Customer in a given Azure subscription, during which the Profile is unavailable. A minute is considered unavailable for a given Profile if all continual DNS queries for the DNS name specified in the Profile that are made throughout the minute do not result in a Valid DNS Response within two seconds.
Downtime is the total accumulated minutes that are part of Minutes in the Month that have no Virtual Machine Connectivity. Downtime excludes Announced Single Instance Maintenance.
Downtime is the total accumulated minutes during a billing month for a given Azure subscription during which the Dedicated Circuit is unavailable. A minute is considered unavailable for a given Dedicated Circuit if all attempts by Customer within the minute to establish IP-level connectivity to the Virtual Network Gateway associated with the Virtual Network fail for longer than thirty seconds.
Downtime means the total accumulated time during which the relevant Hosted Licensed Property is without external connectivity, meaning without bi-directional network traffic over supported protocol.
Downtime means a period of time during which production system processing for the Service has stopped and all of your users are unable to use all aspects of the Service for which they have appropriate permissions. By way of clarification, there is no “Downtime” if any user can use any aspect of the Service for which they have appropriate permissions. Downtime does not include the period of time when the Service is not available as a result of:
Downtime is the total accumulated minutes that are part of Maximum Available Minutes that have no External Connectivity.