Service Requirements. 4.1 All Services shall be performed in accordance with the requirements set forth in this Service Agreement, including the Service Specification, and otherwise in a professional manner.
Service Requirements. The Services delivered hereunder shall conform in all material respects to (i) the specifications set forth in Exhibit A, (ii) the terms and conditions set forth in this Agreement, and (iii) any other requirements agreed upon by the parties in writing. Service Provider agrees to use sound and professional principles and practices in accordance with normally accepted industry standards in rendering Services hereunder, and Service Provider further agrees that performance shall reflect the best professional knowledge, skill and judgment of Service Provider. Service Provider shall furnish competent personnel for fulfillment of its obligations. If University deems Service Provider personnel unsatisfactory to perform Services due to a failure by such personnel to comply with the terms and conditions imposed on Service Provider as set forth herein, such personnel shall be removed immediately.
Service Requirements. 4.1.1 In addition to the generic requirements documented in Section 2, the following requirements are specific to the Telephony Channel service. It is anticipated that any requirements from OGDs will be broadly similar, however if OGD requirements vary, a detailed specification for services required by any OGD will be produced.
Service Requirements. In connection with the rights granted to it pursuant to this Agreement, Distributor shall provide maintenance services and all other necessary services to the Product installed on the Courses in the Territory. Distributor shall respond timely (within 24 hours of a service call from a Course) to a request to service the Product. If Distributor is unable to service the Product, it shall immediately contact Supplier’s customer service representatives to seek assistance on the correct procedure to repair the Product. In connection with providing the service required by this Agreement, Distributor agrees that it shall not modify the Product in any way without the prior written consent of Supplier. Additionally, Distributor agrees that in connection with servicing the Product, it will follow Supplier’s service, installation and troubleshooting procedures, which are set forth on Exhibit D. If Supplier is required to repair any Product (other than as set forth below in Section 3.4) installed by Distributor or install Product on behalf of Distributor, Distributor shall reimburse Supplier for all costs affiliated with such repairs, including travel expenses, labor, time and parts.