Service Provider Account Manager Sample Clauses

Service Provider Account Manager. Service Provider shall designate a "Service Provider Account Manager" who, unless otherwise agreed by DIR, shall maintain his or her office in Austin, Texas. The Service Provider Account Manager shall (a) be one of the Key Service Provider Personnel, (b) be a full time employee of Service Provider, (c) devote his or her full time and effort to managing the Services, (d) remain in this position for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for cause, illness, disability, or death), (e) serve as the single point of accountability for the Services, (f) be the single point of contact to whom all DIR communications concerning this Agreement may be addressed, (g) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement, (h) have day-to-day responsibility for service delivery, billing and relationship management, and (i) have day- to-day responsibility for ensuring customer satisfaction and attainment of all Service Levels.
Sample 1Sample 2Sample 3See All (9)
AutoNDA by SimpleDocs
Service Provider Account Manager. At a minimum, twenty-five percent (25%) of the Service Provider Account Manager's annual incentive and variable compensation (and not less than a material portion of the Service Provider Account Manager's total annual compensation) shall be based upon (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys, (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider's other responsibilities and obligations under this Agreement, and (iii) DIR's determination as to whether Service Provider has met the technical and operational objectives set by DIR.
Sample 1Sample 2
Service Provider Account Manager. During the Term, Service Provider shall maintain an individual (the “Service Provider Account Manager”) who shall serve as the primary representative of Service Provider under this Agreement. The Service Provider Account Manager shall be an employee of Service Provider and shall (a) have overall responsibility for managing and coordinating the performance of Service Provider under this Agreement and (b) be authorized to act for and on behalf of Service Provider with respect to all matters relating to this Agreement or shall have access to and seek authorization from another employee of Service Provider with the proper authority to so act. In the event the Service Provider Account Manager shall be absent or otherwise unable to perform his or her duties for an extended period of time, then Service Provider shall identify an alternate Service Provider Account Manager who shall have the same duties and authority to act as the Service Provider Account Manager.
Sample 1Sample 2
Service Provider Account Manager. Service Provider shall designate a “Service Provider Account Manager” for this Allegheny engagement who, unless otherwise agreed by Allegheny, shall maintain his or her office at 000 Xxxxx Xxxx Xxxxx, Xxxxxxxxxx, Xxxxxxxxxxxx 00000. Except as otherwise agreed to by Allegheny, the Service Provider Account Manager shall (i) be one of the Key Service Provider Personnel; (ii) be a full time employee of Service Provider; (iii) devote his or her full time and effort to managing the Services; (iv) not be transferred or reassigned for a minimum period of two (2) years from the initial assignment (except as a result of voluntary resignation, involuntary termination for or without cause, illness, disability, or death); (v) serve as the single point of accountability for the Services; (vi) be the single point of contact to whom all Allegheny communications concerning this Agreement may be addressed; (vii) have authority to act on behalf of Service Provider in all day-to-day matters pertaining to this Agreement; and (viii) have day-to-day authority for ensuring customer satisfaction and attainment of all Service Levels.
Sample 1
Service Provider Account Manager. At a minimum, *** of the Service Provider Account Manager’s discretionary annual incentive compensation (and not less than *** of the Service Provider Account Manager’s total annual compensation) shall be based upon: (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys; (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider’s other responsibilities and obligations under this Agreement; (iii) Service Provider’s achievement of the objectives relating to Allegheny and its businesses, as reasonably determined by Allegheny; and (iv) Allegheny’s determination as to whether Service Provider has met the technical objectives set by the Allegheny Chief Information Officer or his or her designee.
Sample 1

Related to Service Provider Account Manager

  • Stock Plan Administration Service Providers The Company transfers Data to Xxxxxx Xxxxxxx Xxxxx Xxxxxx LLC, an independent service provider, which is assisting the Company with the implementation, administration and management of the Plan. In the future, the Company may select a different service provider and share Data with such other provider serving in a similar manner. The Participant may be asked to agree on separate terms and data processing practices with the service provider, with such agreement being a condition to the ability to participate in the Plan.

  • Stock Plan Administration Service Provider The Company transfers the Participant's Personal Information to Fidelity Stock Plan Services LLC, an independent service provider based in the United States, which assists the Company with the implementation, administration and management of the Plan (the “Stock Plan Administrator”). In the future, the Company may select a different Stock Plan Administrator and share the Participant's Personal Information with another company that serves in a similar manner. The Stock Plan Administrator will open an account for the Participant to receive and trade Shares acquired under the Plan. The Participant will be asked to agree on separate terms and data processing practices with the Stock Plan Administrator, which is a condition to the Participant’s ability to participate in the Plan. (c)

  • Service Provider The Service Provider also represents at the date this Agreement is entered into and any Service is used or provided:

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality.

  • Contracts With Service Providers 13 Section 1.

  • Service Providers Provider shall enter into written agreements with all Service Providers performing functions pursuant to this Agreement, whereby the Service Providers agree to protect Student Data in manner no less stringent than the terms of this DPA. The list of Provider’s current Service Providers can be accessed through the Provider’s Privacy Policy (which may be updated from time to time).

  • Third Party Service Providers Unless otherwise prohibited by Apple in the Documentation or this Agreement, You are permitted to employ or retain a third party (“Service Provider”) to assist You in using the Apple Software and Services provided pursuant to this Agreement, including, but not limited to, engaging any such Service Provider to maintain and administer Your Applications’ servers on Your behalf, provided that any such Service Provider’s use of the Apple Software and Services or any materials associated therewith is done solely on Your behalf and only in accordance with these terms. Notwithstanding the foregoing, You may not use a Service Provider to submit an Application to the App Store or use TestFlight on Your behalf. You agree to have a binding written agreement with Your Service Provider with terms at least as restrictive and protective of Apple as those set forth herein. Any actions undertaken by any such Service Provider in relation to Your Applications or use of the Apple Software or Apple Services and/or arising out of this Agreement shall be deemed to have been taken by You, and You (in addition to the Service Provider) shall be responsible to Apple for all such actions (or any inactions). In the event of any actions or inactions by the Service Provider that would constitute a violation of this Agreement or otherwise cause any harm, Apple reserves the right to require You to cease using such Service Provider.

Time is Money Join Law Insider Premium to draft better contracts faster.