Scope of Tech Support Sample Clauses

Scope of Tech Support. The Tech Support is available for authorized personnel of entities enrolled in Business Internet Secure for devices that contain softw are associated w ith Business Internet Secure. When seeking to purchase Business Internet Secure or utilize the Tech Support, You represent that You are the ow ner or an authorized user of a device or devices that contain softw are associated w ith Business Internet Secure, and Verizon reserves the right to refuse to provide the Tech Support to You, if Verizon determines that You are not the ow ner or authorized user of such device or the applicable softw are or are not enrolled in Business Internet Secure. Tech Support does not include or w ill not require assistance w ith any (a) enterprise grade equipment and routers, (b) enterprise grade servers, (c) any specialized technologies, specialized equipment, or softw are specific to Your industry; (d) assistance w ith netw ork coverage issues; (e) over-the-air updates to operating systems, firmw are, or other softw are; (f) diagnostic support related to any of Your devices, hard drives, routers, modems, or such other customer premises equipment; (g) help desk and troubleshooting services for Verizon's netw ork services and billing inquiries; (h) modification of Original Equipment Manufacturer ("OEM") softw are; (i) installation of or assistance w ith third-party softw are or OEM drivers not supported by or related to Business Internet Secure; (j) device repair;
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Scope of Tech Support. The Tech Support is available for authorized personnel of entities enrolled in Business Internet Secure for devices that contain software associated with Business Internet Secure. When seeking to purchase Business Internet Secure or utilize the Tech Support, You represent that You are the owner or an authorized user of a device or devices that contain software associated with Business Internet Secure, and Verizon reserves the right to refuse to provide the Tech Support to You, if Verizon determines that You are not the owner or authorized user of such device or the applicable software or are not enrolled in Business Internet Secure. Tech Support does not include or will not require assistance with any (a) enterprise grade equipment and routers, (b) enterprise grade servers, (c) any specialized technologies, specialized equipment, or software specific to Your industry; (d) assistance with network coverage issues; (e) over-the-air updates to operating systems, firmware, or other software; (f) diagnostic support related to any of Your devices, hard drives, routers, modems, or such other customer premises equipment; (g) help desk and troubleshooting services for Verizon's network services and billing inquiries; (h) modification of Original Equipment Manufacturer ("OEM") software; (i) installation of or assistance with third-party software or OEM drivers not supported by or related to Business Internet Secure; (j) device repair;
Sample 1Sample 2
Scope of Tech Support. The Tech Support is available for authorized personnel of entities enrolled in Business Internet Secure for devices that contain software associated with Business Internet Secure. When seeking to purchase Business Internet Secure or utilize the Tech Support, you represent that you are the owner or an authorized user of a device or devices that contain software associated with Business Internet Secure, and Verizon reserves the right to refuse to provide the Tech Support to you, if Verizon determines that you are not the owner or authorized user of such device or the applicable software or are not enrolled in Business Internet Secure.
Sample 1
Scope of Tech Support. The Tech Support is available for devices and operating systems associated with and authorized by the individual or entity enrolled in Business Internet Secure ("Device(s)"). When seeking to purchase Business Internet Secure, You represent that You are the owner or an authorized user of the Device enrolled in Business Internet Secure, as well as any software thereon, and Verizon reserves the right to refuse to provide the Tech Support to You, if Verizon determines that You are not the owner or authorized user. Devices eligible for Tech Support include, but are not limited to, the items set forth below, which may be updated from time to time, at Verizon's sole discretion.
Sample 1

Related to Scope of Tech Support

  • Scope of Works CHAPTER III

  • Detailed Scope of Work The complete description of services to be provided by the Contractor under an individual Job Order. Developed by the Contractor, after the Joint Scope Meeting and submitted for approval to the County Project Manager.

  • Scope of Work The Contractor has overall responsibility for and shall provide and furnish all materials, equipment, tools and labor as necessary or reasonably inferable to complete the Work, or any phase of the Work, in accordance with the Owner’s requirements and the terms of the Contract Documents.

  • Changes to Scope of Work The City of Nashua may, at any time, by written order, make changes to the general scope, character, or cost of this contract and in the services or work to be performed, either increasing or decreasing the scope, character, or cost of Independent Contractor's performance under the contract. Independent Contractor shall provide to the City of Nashua within 10 calendar days, a written proposal for accomplishing the change. The proposal for a change shall provide enough detail, including personnel hours for each sub-task and cost breakdowns of tasks, for the City of Nashua to be able to adequately analyze the proposal. The City of Nashua will then determine in writing if Independent Contractor should proceed with any or all of the proposed change. If the change causes an increase or a decrease in Independent Contractor's cost or time required for performance of the contract as a whole, an equitable adjustment shall be made and the contract accordingly modified in writing. Any claim of Independent Contractor for adjustment under this clause shall be asserted in writing within 30 days of the date the City of Nashua notified Independent Contractor of the change. When Independent Contractor seeks changes, Independent Contractor shall, before any work commences, estimate their effect on the cost of the contract and on its schedule and notify the City of Nashua in writing of the estimate. The proposal for a change shall provide enough detail, including personnel hours for each sub-task and cost breakdowns of tasks, for the City of Nashua to be able to adequately analyze the proposal. The City of Nashua will then determine in writing if Independent Contractor should proceed with any or all of the proposed change. Except as provided in this paragraph, Independent Contractor shall implement no change unless the City of Nashua in writing approves the change. Unless otherwise agreed to in writing, the provisions of this contract shall apply to all changes. The City of Nashua may provide verbal approval of a change when the City of Nashua, in its sole discretion, determines that time is critical or public health and safety are of concern. Any verbal approval shall be confirmed in writing as soon as practicable. Any change undertaken without prior City of Nashua approval shall not be compensated and is, at the City of Nashua's election, sufficient reason for contract termination.

  • General Scope of Work The Scope of Work and projected level of effort required for these SERVICES is described in Exhibit “A” attached hereto and by this reference made a part of this AGREEMENT. The General Scope of Work was developed utilizing performance based contracting methodologies.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • 000 SCOPE OF WORK 5.100 The scope of this Agreement covers all work of a maintenance, repair and renovation nature, assigned by the Owner to the Company and performed by the employees of the Company covered by this Agreement, within the limits of the Owner's plant site.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

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