Network Faults Sample Clauses

Network Faults. In the event of a perceived network fault a Roaming Subscriber should contact the home Customer Care Services while roaming in another network. The home Customer Care Services will provide the first point of contact but may refer the subscriber to the VPMN Customer Care Services if appropriate. In the event that the Customer Care Services of one Party has a query concerning potential faults of the other Party's network, then the Customer Care Services shall contact the contact point defined in Annex I.4.1.
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Network Faults. When we become aware of a network fault outside of your property curtilage, we will do our best to ensure it is diagnosed and repaired within 1 working day (or as otherwise set out in any Service Level Agreement).
Network Faults. If a problem is a ‘Network’ or ‘Carrier’ fault our Technical Support Team will carry out initial investigations and liaise with the Network Providerto resolve the fault. Service Levels for Network faults depend on the ‘Care Level’ selected by the Customer, if not specified on the Order Form, Standard Cover is applied: Service Level Target Resolution Engineering Work Times Level 4 Clear within 6 Hours Monday to Sunday (Inc’l bank Holidays) 24/7 Level 3 Within 24 Hours Monday to Friday 07:00 to 21:00 Saturday to Sunday 08:00 to 18:00 Business 2 Plus End of Next Working Day Monday to Saturday 08:00 to 18:00 a.m. 08:00 to 13:00 Late a.m. 10:00 to 12:00 p.m. 13:00 to 18:00 Early p.m. 14:00 to 16:00 Level 2 Clear by end of next working day Monday to Saturday 08:00 to 18:00 a.m. 08:00 to 13:00 p.m. 13:00 to 18:00 Xxxxx 0 (Standard) Clear by end of next working Day Plus 1 x working day Monday to Saturday 08:00 to 18:00 a.m. 08:00 to 13:00 p.m. 13:00 to 18:00 When raising a fault, it is possible to increase the Care Level for the duration of this fault. A one off charge is applied and the new timescales from the above table apply. A fault can only be expedited at the point of raising the fault, and cannot be done once a fault has been raised. All Rates are available on our standard Tariff.

Related to Network Faults

  • Customer Warranty Customer’s and its End Users’ use of the Services must always comply with all applicable Laws and this Agreement.

  • End Users Customer will control access to and use of the Products by End Users and is responsible for any use of the Products that does not comply with this Agreement.

  • Purchase Order Flip via Ariba Network (AN) The online process allows suppliers to submit invoices via the AN for catalog and non- catalog goods and services. Contractors have the ability to create an invoice directly from their Inbox in their AN account by simply “flipping” the purchase order into an invoice. This option does not require any special software or technical capabilities. For the purposes of this section, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider of MFMP the right and license to use, reproduce, transmit, distribute, and publicly display within the system the information outlined above. In addition, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider the right and license to reproduce and display within the system the Contractor’s trademarks, system marks, logos, trade dress, or other branding designation that identifies the products made available by the Contractor under the Contract.

  • Customer Content As part of the Services provided under this Agreement, Customer Data will be stored and processed in the data center region specified in the applicable Ordering Document. Axway shall not access Customer Content except in response to support or technical issues where Customer provides Axway with prior Customer’s written authorization required to access such Customer Content. Axway is not responsible for unauthorized access, alteration, theft or destruction of Customer Content arising from Customer’s own or its authorized users’ actions or omissions in contravention of the Documentation. Customer’s ability to recover any lost data resulting from Axway’s misconduct is limited to restoration by Axway from the most recent back-up.

  • Licensed Software Computer program(s) provided by Contractor in connection with the Deliverables, subject to Section 14 of this Contract.

  • Network Interface Device (NID) 2.7.1 The NID is defined as any means of interconnection of end-user customer premises wiring to BellSouth’s distribution plant, such as a cross-connect device used for that purpose. The NID is a single-line termination device or that portion of a multiple-line termination device required to terminate a single line or circuit at the premises. The NID features two independent xxxxxxxx or divisions that separate the service provider’s network from the end user’s customer-premises wiring. Each chamber or division contains the appropriate connection points or posts to which the service provider and the end user each make their connections. The NID provides a protective ground connection and is capable of terminating cables such as twisted pair cable.

  • Public Posting of Approved Users’ Research Use Statement The PI agrees that information about themselves and the approved research use will be posted publicly on the dbGaP website. The information includes the PI’s name and Requester, project name, Research Use Statement, and a Non-Technical Summary of the Research Use Statement. In addition, and if applicable, this information may include the Cloud Computing Use Statement and name of the CSP or PCS. Citations of publications resulting from the use of controlled-access datasets obtained through this DAR may also be posted on the dbGaP website.

  • Network Interface Device 2.7.1 The NID is defined as any means of interconnection of the End User’s customer premises wiring to BellSouth’s distribution plant, such as a cross-connect device used for that purpose. The NID is a single line termination device or that portion of a multiple line termination device required to terminate a single line or circuit at the premises. The NID features two independent xxxxxxxx or divisions that separate the service provider’s network from the End User’s premises wiring. Each chamber or division contains the appropriate connection points or posts to which the service provider and the End User each make their connections. The NID provides a protective ground connection and is capable of terminating cables such as twisted pair cable.

  • Antivirus software All workstations, laptops and other systems that process and/or store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY must have installed and actively use comprehensive anti-virus software solution with automatic updates scheduled at least daily.

  • Network Upgrades The Transmission Owner shall design, procure, construct, install, and own the Network Upgrades described in Attachment 6 of this Agreement. If the Transmission Owner and the Interconnection Customer agree, the Interconnection Customer may construct Network Upgrades that are located on land owned by the Interconnection Customer. Unless the Transmission Owner elects to pay for Network Upgrades, the actual cost of the Network Upgrades, including overheads, shall be borne initially by the Interconnection Customer.

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