Functionality of Software Sample Clauses

Functionality of Software. Logging, tracking and managing complaints • Analysis and Reporting • Identify trends • Recurring electrical equipment problem identificationTime to resolveFirst contact resolution rate • Complaint tickets issued reports and MIS reportsDaily Collection report • E-mail Interface • Web based solutionCollection management • Complaint/ query handling-billing, new connection ILLUSTRATIVE LIST OF THE COMPLAINTS/ SERVICES TO BE HANDLED BY THE CSC Sr. No. Service Segment Service Details 1 New Connection Related Request for application form Query on time taken for new Security Deposit queries Application status Expected Date of meter installation Capital works expected completion Date Customer number assignment Contract not provided Temporary Connection Other new connections request 2 Meter Related Meter Running-fast Meter Running-slow/ sluggish Meter Stuck up Meter burnt Shifting of meter Other meter related requests 3 Billing Related Billing Correction request Wrong Billing Sr. No. Service Segment Service Details Duplicate billing request On demand xxxx request Late xxxx receipt Meter Reading not taken Arrears dispute Additional charges dispute Surcharge dispute Back billing dispute Other billing requests Reporting of theft/ malpractice 4 Disconnections and Dismantlement related Disconnection dispute Disconnection request Temporary disconnection request Dismantlement dispute Termination request Other disconnection and dismantlement requests Reconnection requests ANNEXURE-3: SCHEDULE OF ANNUALISED INPUT RATES Commencing Year from effective Date Estimated Annual Energy Input (MUs) Year on Year T&D Loss level (%) Yearly Floor Input Rates (Rs/kWh) Annualised Input Rate in figures (Rs/ kWh) (Up to two decimal places) Annualised Input Rate in Words (Rs/ kWh) (Up to two decimal places) 1 Refer RFP Refer RFP Refer RFP 2 Refer RFP Refer RFP Refer RFP 3 Refer RFP Refer RFP Refer RFP 4 Refer RFP Refer RFP Refer RFP 5 Refer RFP Refer RFP Refer RFP 6 Refer RFP Refer RFP Refer RFP 7 Refer RFP Refer RFP Refer RFP 8 Refer RFP Refer RFP Refer RFP 9 Refer RFP Refer RFP Refer RFP 10 Refer RFP Refer RFP Refer RFP 11 Refer RFP Refer RFP Refer RFP 12 Refer RFP Refer RFP Refer RFP Note: Besides the Input rate towards energy drawal, the DF shall pay Electricity duty, Meter rent, Collection of arrears pertaining to pre-franchisee period as defined in the agreement, security deposit, DISCOM’s share against assessment towards theft of electricity; separately on actual collection...
AutoNDA by SimpleDocs

Related to Functionality of Software

  • Antivirus software All workstations, laptops and other systems that process and/or store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY must have installed and actively use comprehensive anti-virus software solution with automatic updates scheduled at least daily.

  • Proprietary Software Depending upon the products and services You elect to access through Electronic Access, You may be provided software owned by BNY Mellon or licensed to BNY Mellon by a BNY Mellon Supplier (“Proprietary Software”). You are granted a limited, non-exclusive, non-transferable license to install the Proprietary Software on Your authorized computer system (including mobile devices registered with BNY Mellon) and to use the Proprietary Software solely for Your own internal purposes in connection with Electronic Access and solely for the purposes for which it is provided to You. You and Your Users may make copies of the Proprietary Software for backup purposes only, provided all copyright and other proprietary information included in the original copy of the Proprietary Software are reproduced in or on such backup copies. You shall not reverse engineer, disassemble, decompile or attempt to determine the source code for, any Proprietary Software. Any attempt to circumvent or penetrate security of Electronic Access is strictly prohibited.

  • Functionality Customer is entitled to additional functionality previously purchased or bundled with the software if available in the version or update released on or after the start date of the Agreement. Customer acknowledges that certain functionality in current and previous software versions may not be available in future upgrades. Added functionality may require additional paid services (clinical and technical) to configure and support.

  • Server Software Subject to the terms and conditions of this XXXX, Vocera grants you the non-exclusive right to (i) install and run (“Use”) the Server Software on computer systems (each, a “Server Computer”) located at End User’s Facilities in the geographic territory designated above (“Territory”); (ii) to Use the Client Software in conjunction with Authorized Client Devices and such Server Computers; and (iii) for pilot licenses for certain Software provided on a trial basis, use such Software for the limited term specified by Vocera in writing. You may Use the standard Server Software on one primary Server Computer (or a primary cluster of computers suitably configured for productive use of the Server Software). You may install backup copies of the Server Software on backup Server Computers to provide redundancy in the event of failure of the primary Server Computer(s) but, unless you have acquired additional licenses or a failover license from Vocera, you may not run such backup or additional copies concurrently with the primary copies. Vocera grants you the right to use the applicable License Key issued by Vocera only to enable Use of the Server Software in conjunction with the licensed Server Computers. Server Software may be licensed for a Subscription Term as specified in the Quote.

  • Hardware and Software Requirements In order to access and retain Disclosures electronically, you must satisfy the following computer hardware and software requirements: access to the Internet; an email account and related software capable of receiving email through the Internet; a web browser which is SSL-compliant and supports secure sessions, and hardware capable of running this software.

  • Hardware and Software In order to use the Services, you must obtain and maintain, at your expense, compatible mobile hardware and software as specified by Credit Union from time to time. Credit Union is not responsible for any third party software you may need to use the Services. Any such software is accepted by you as is and is subject to the terms and conditions of the software agreement you enter into directly with the third party software provider at time of download and installation.

  • Embedded Software To the extent any goods contain Embedded Software (defined below) that is not Buyer’s Property, no title to such Embedded Software shall pass to Buyer, and Supplier shall grant Buyer, its customers and all other users a non-exclusive worldwide, irrevocable, perpetual, royalty-free right to use, load, install, execute, demonstrate, market, test, resell, sublicense and distribute such Embedded Software as an integral part of such goods or for servicing the goods (the “Buyer-Required License”). If such Embedded Software or any part thereof is owned by a third party, prior to delivery, Supplier shall obtain the Buyer-Required License from such third-party owner. “Embedded Software” means software necessary for operation of goods and embedded in and delivered as an integral part of goods.

  • Ownership of Software and Related Materials All computer programs, written procedures and similar items developed or acquired and used by the Administrator in performing its obligations under this Agreement shall be the property of the Administrator, and no Series will acquire any ownership interest therein or property rights with respect thereto.

  • Licensed Software Computer program(s) provided by Contractor in connection with the Deliverables, subject to Section 14 of this Contract.

  • Third Party Software 1. The Software may contain third party software that requires and/or additional terms and conditions. Such required third party software notices and/or additional terms and conditions are located at xxxx://xxx.xxxxxxxxx.xxx/thirdparty/index.html and are made a part of and incorporated by reference into this XXXX. By accepting this XXXX, You are also accepting the additional terms and conditions, if any, set forth therein.

Time is Money Join Law Insider Premium to draft better contracts faster.