Complaints and Feedback. 15.3.1 The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services will rest with the Provider. The Provider will have procedures in place including but not limited to a complaints framework, which are acceptable to the Department, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community. The Provider must also keep a log of the complaints received which will be accessible to the Department upon request.
Complaints and Feedback. 29.1 If you have any concerns about the Facilities and Services or anything else in relation to your Membership, you should first raise it with Club staff.
Complaints and Feedback. 15.3.1 The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services will rest with the College. The College will have procedures in place including but not limited to a complaints framework, which are acceptable to the Department, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community. The College must also keep a log of the complaints received which will be accessible to the Department upon request.
Complaints and Feedback. 12.1 - We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
Complaints and Feedback. If a Participant wishes to give any feedback, positive or negative, is not happy with the provision of supports and wishes to make a complaint, please contact Blitzit by phone on 0000 000 000 or email: xxxxx@xxxxxxx.xxx.xx attention: Xxxxx Xxxx and we will attempt to resolve this matter as quickly as possible. If the Participant is not satisfied or does not want to talk to this person, the Participant can contact the National Disability Insurance Agency by calling 1800 800 110, visiting one of their offices in person, or visiting xxxx.xxx.xx for further information.
Complaints and Feedback. The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services will rest with the Provider. The Provider will have procedures in place including but not limited to a complaints framework, which are acceptable to the Department, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community. The Provider must also keep a log of the complaints received which will be accessible to the Department upon request. The Provider must ensure that Learners are made aware of its procedure for dealing with complaints and that the procedure is clear and accessible to Learners who wish to complain. The complaints procedure must be published on the Provider’s website and be provided to the relevant parties as part of the Provider’s onboarding process. The Provider will be responsible for resolving complaints in accordance with its own procedures and any guidance issued by the Department. Once the Provider has concluded its investigations, including any appeal, it must inform the complainant in writing of the outcome. Where a complaint has not been resolved to the satisfaction of the complainant the Provider will advise the complainant of his or her right to complain to the Department (xxxxx://xxx.xxx.xx/government/organisations/education-and-skills- funding-agency/about/complaints-procedure) and co-operate with any investigation carried out by the Department and act on any recommendations made by the Department following the investigation.
Complaints and Feedback. If you have concerns about the facilities please raise them with Council. Complaints will be dealt with in accordance with Council’s relevant policies.
Complaints and Feedback. 15.3.1 The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services will rest with the NMSS.
Complaints and Feedback. If you have any concerns about the Facilities and Services or anything else in relation to your Membership, you should first raise it with Club staff. If you are uncomfortable about approaching, or do not wish to approach, Academy staff, or are not happy with the response given, you may send a complaint by e mail to Xxxxxxxxxxx@xxxxxxx.xxx
Complaints and Feedback. We always welcome feedback from You and, whilst We always use all reasonable endeavours to ensure that Your experience as Our client is a positive one, We nevertheless want to hear from You if You have any cause for complaint. If You have any complaint about the Services or any other complaint about Us, please raise the matter with [Us] OR Xxxxxxxx Xxxxx who can be contacted [by] [email xxxxx@xxxxxxxxxxxxxxxxxxxxxxx.xx.xx or by phone 00000000000]. A feedback form will be sent to You up to 10 days following your event, you are not obliged to complete this form however it would help Us to improve our services.
