Service Downtime definition

Service Downtime means that period of time for which the Service was unavailable to the Customer;
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Service Downtime means the amount of time the Service was unavailable;
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Service Downtime any period of time during which any of the Services are not Available; and
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Examples of Service Downtime in a sentence

  • The time and date of the Service Downtime shall be discussed between the Parties.

  • The Service Provider shall make good faith efforts to give notice to Customer of such Planned Service Downtime as soon as possible, but at least twenty-four (24) hours via appropriate means (e.g. email or telephone).

  • Service Provider shall, to the extent reasonably practicable, schedule Planned Service Downtime outside of general business hours.

  • In case of Unplanned Service Downtime with or without control of Service Provider, Service Provider shall make good faith efforts to send a notification to Customer informing Customer thereof.

  • For the purpose of supporting or maintaining the Service (including, but not limited to the roll-out of Updates), the Service might experience a Planned Service Downtime.


More Definitions of Service Downtime

Service Downtime means an unplanned period during which some or all of the Service Provider Equipment and/or other facilities at the Location are non-functional or otherwise unavailable and the Co-Location Services are consequently likely to be disrupted;
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Service Downtime means when the Service is suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule 3) subject to clause 2.3 of this Schedule 3.
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Service Downtime means the period of time a site experiences a complete outage. Service Downtime starts when a trouble Ticket is created automatically or manually, and ends when the site returns online;
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Service Downtime means that period of time that the Service was unavailable to the Customer;
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Service Downtime refers to time during which the Services are not available. “PAT: Problem acknowledgment time” is the time taken by Cellulant to acknowledge receipt of a trouble ticket email. “TRT: Ticket Repair Time” is the time taken by Cellulant to restore an affected service.
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Service Downtime means that period of time for which the Service was unavailable to the Customer, calculated in accordance with clause 5.2;
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Service Downtime is calculated by dividing (x) the number of minutes that Customer is unable to access ZoneVu Service on a continuous basis during any calendar month by (y) the total number of available minutes during the same month. Service Downtime does not include (i) any planned outages outside of normal business hours where Ubiterra has provided Customer with a timely Notice of Downtime as described in Paragraph 3, or
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