Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with schedule 5;
Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;
Planned Service Interruption means any Service Interruption caused by planned work such as scheduled maintenance or planned enhancements or upgrades to the network.
Examples of Planned Service Interruption in a sentence
Interruptions: The party responsible for notifying Customers of a Planned Service Interruption is identified in Schedule 5.
More Definitions of Planned Service Interruption
Planned Service Interruption means a service interruption initiated by the utility to perform scheduled activities, such as, but not limited to:
Planned Service Interruption time means the period of time necessary to interrupt the Online Services in order to perform scheduled preventive or corrective maintenance, as well as back-ups. Interruptions for i) preventive or corrective maintenance shall last a maximum of four (4) hours per month and planned one (1) week in advance, and ii) back-ups shall last a maximum of one (1) hour per day when performed during Customer’s business hours.
Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with the relevant provisions of Schedule 6;
Planned Service Interruption means a disruption to Services due to a major Public Event or a major project on or near the Network, which the Operator is aware sufficiently in advance to be in a position to prepare an Operator Variation Notice in respect of such disruption.
Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with clauses 5.7 to 5.10;
Planned Service Interruption means any Service Outage caused by scheduled maintenance, planned enhancements or upgrades to the Frontier network; provided that Frontier will endeavor to provide at least five (5) business days’ notice prior to any such activity if it will impact the Services provided to Customer. “Emergency Maintenance” means maintenance which, if not performed promptly, could result in a serious degradation or loss of service over the Frontier network.
Planned Service Interruption refers to any service interruption with at least 48 hours notice provided to the customer in advance of the start time of the interruption. Service Commitment ENA will use commercially reasonable efforts to ensure Customer’s ENA TrustVault Storage Instance is Available at least 99.9% of the time during any monthly billing cycle. The following Service Levels and Service Credits are applicable to Customer’s use of Single-Instance ENA TrustVault: SERVICE IS THE SOLUTION Service Credits Service Credits are calculated as a percentage of the total monthly charges for Customer’s ENA TrustVault instance for the monthly billing cycle in which the Unavailability occurred in accordance with the schedule below. Monthly Uptime Percentage Service Credit Percentage Less than 99.9% but equal to or greater than 99.0% 10% Less than 99.0% 25% Credit Request and Payment Procedures If Customer is entitled to multiple credits, such credits shall not be cumulative beyond a total of credits for one (1) calendar month’s service cost in any one (1) calendar month. Customer must open an Incident ticket within seven (7) calendar days from the time the Unavailability occurred. Failure to comply with this requirement will forfeit Customer’s right to receive a credit. Credits will be applied to the total monthly service cost. Customer’s sole and exclusive remedy for any failure by ENA to provide adequate service levels is detailed herein. Customer agrees to utilize ENA’s services in a manner consistent with the terms of service, as outlined in the Master Services Agreement (MSA) and any addenda, as well as ENA’s then current Acceptable Use Policy (posted at xxxx://xxx.xxx.xxx/aup). If customer’s utilization of ENA’s services is in violation of the MSA and addenda or AUP, ENA reserves the right to suspend or modify service after notification to Customer. Such suspension or modification shall not be deemed to be a failure of ENA to provide adequate service levels under this Contract. In no event shall Customer be entitled to any credit if it violates the terms of service or ENA’s Acceptable Use Policy. To receive a Service Credit, Customer must submit a claim by notifying his or her ENA Account Service Manager (ASM). To be eligible, the credit request must be received by the ASM by the end of the second billing cycle after which the Incident occurred and must include: Incident ticket number The dates and durations of each Incident Customer is claiming Description of Customer’s attempts to...