Examples of Excused Downtime in a sentence
Service Availability is calculated per Charging Period as Uptime divided by (the number of minutes in the Charging Period less Excused Downtime), expressed as a percentage.
During the Term of the Agreement Vendor will make the core Software Services Available twenty-four (24) hours a day, seven (7) days a week, at least 100% of the time as measured on a monthly basis, excluding Excused Downtime.
Availability is measured in accordance with the following formula:: a = [(b – c)-d] x 100 b – c “a” = the actual % of the Availability in such month; “b” = the total number of hours in such month; “c” = the total number of Excused Downtime hours in such month; and “d” = the total number of hours of Service Interruption in such month.
During the Term of the Agreement Vendor will make the Software Services Available twenty-four (24) hours a day, seven (7) days a week, at least 99.99% of the time as measured on a monthly basis, excluding Excused Downtime.
Cllr O’Donnell sought an update on the role of the private sector and work in respect of quality improvement on patient journeys.