Service Affecting Fault definition

Service Affecting Fault any fault originating on the Metrotech Network which causes a material interruption in the Customer’s actual use of the Internet Services, which is not attributable solely to Latency, “Tail Circuit” the electronic communications network supplied by a third party circuit provider to the Customer; “Target Time to Repair” the target length of time to restore Internet Services which is measured from the end of the Notification Period registered by Metrotech’s Support Desk as set out in paragraph 1 above. SCHEDULE 2 Miscellaneous Charges Service Description Charge (excluding VAT) RAMS LOS or Installation Survey. Carried out in connection with a re-location by the Customer. £395.00 - £595.00 (subject to survey) Relocation Installation. Carried out in connection with a re-location by the Customer. £595.00 Re-connection of service. Following the suspension of the supply/performance of the Internet Services as a result of the Customer’s £75.00 breach. Reappointment due to failed attendance by Customer. Where the Customer fails to attend a pre-arranged site visit and has failed to notify Metrotech by 2.00pm the previous day. Assumes 1 hour on site for 2 engineers. £595.00 Cancelled appointment. Where the Customer cancels an appointment less than 72 hours before an agreed date and time for Metrotech to attend the Customer’s premises. £195.00 Abandoned Call Out due to Customer not arranging access or access is prevented. Where the Customer has failed to arrange access for Metrotech and Metrotech is unable to gain access to the Customer’s premises or the building in which the Customer’s premises form part. £85.00 per engineer team per hour + travel costs Engineer call out and no- fault found with Metrotech supplied and managed Customer’s Premises Equipment. Where the Customer reports a Fault under the Service Level Agreement and the Equipment is found not to be faulty. £595.00 The preparation of a risk assessment and method statement. Where the contract is terminated or the service cancelled because the Customer has prevented the Company delivering the service, or the Customer is unable to meet the conditions set out in the SOF or this contract. £195.00
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Service Affecting Fault means any fault originating on the TouchTec Technology Limited Network, which causes an interruption to the actual use of the Service, which is not attributable solely to Latency in excess of 10milliseconds;
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Service Affecting Fault means any fault, or condition on Dark Fibre or Facilities as registered by the Customer or the Contractor by issue of an incident report that affects the ability of the Customer to convey electronic communications traffic over the Dark Fibre.
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Examples of Service Affecting Fault in a sentence

  • In the event of an emergency or Service Affecting Fault such notice may be less than 24 hours.

  • Non Service Affecting Faults PRIVATE CIRCUIT TYPESERVICETARGET TIME TO REPAIRAnalogue Private CircuitAll Analogue Private Circuits3 Business daysDigital Private CircuitsEthernet and Fibre Channel3 Business days Table 5 Target Time to Repair in the case of Non Service Affecting Fault All the above timings are given as from Trouble Intake.

  • Where: “Service Cover Time” shall mean the total number of minutes comprised in a calendar month; and “Total Unavailability” means the total time in minutes (rounded up or down to the nearest integer) in any calendar month during which the Service, excluding the Network, is unavailable due to a Service Affecting Fault.

  • In the case of a Service Affecting Fault, BDM undertakes to use all reasonable endeavours to dedicate resources at all times to address the problem.

  • Non-Service Affecting Non-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.

  • Enet penalty calculation is based on the duration of the recorded Service Affecting Fault per service logged with Enet, within the given service measurement period (i.e. per incident).

  • Narażenie na drgania mechaniczne a ocena ryzyka zdrowotnego operatorów ręcznych narzędzi wibracyjnych.

  • Service Affecting Fault A Service affecting fault is defined as: • A fault resulting in a total loss of service (Fibre or Wireless) and/or • a period of time (defined as three consecutive CCM frames; with one CCM frame run per second) where no service frames transit a service (Fibre) Enet use CFM (Connectivity Fault Management) CCM (Continuity Check Message) frames to synthetically measure the above service availability for Fibre.

  • He had brochures available on public purpose expenditures, data practices, and personnel matters.

  • Service AffectingA Service Affecting Fault means any fault, repair or condition affecting the Client’s service(s) as registered by Client.Non-Service AffectingNon-Service Affecting Fault means any fault, repair or condition that is not a Service Affecting Fault.


More Definitions of Service Affecting Fault

Service Affecting Fault means a fault which causes or results in a continuous and total loss of the ability to use a Service, Equipment and / or Goods (as applicable).
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Service Affecting Fault means any fault, repair or condition (or threat of fault, repair or condition) affecting Customer service as registered by Customer or Interoute by issue of an incident report. Faults due to Force Majeure, failure of Customer’s equipment or acts or omissions of Customer or any third party employees or agents are Non Service Affecting Faults.
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Service Affecting Fault means any failure, interruption or disruption of the SDH Network, which materially affects normal traffic transmission over such network.
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Related to Service Affecting Fault

  • Tight-fitting facepiece means a respiratory inlet covering that forms a complete seal with the face.

  • Custom Local Area Signaling Service Features (CLASS Features) means certain Common Channel Signaling based features available to End Users, including: Automatic Call Back; Call Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Loose-fitting facepiece means a respiratory inlet covering that is designed to form a partial seal with the face.

  • Service Areas means those areas within the Building used for stairs, elevator shafts, flues, vents, stacks, pipe shafts and other vertical penetrations (but shall not include any such areas for the exclusive use of a particular tenant).

  • Basic generation service provider or "provider" means a

  • Access Tandem Switch is a Switch used to connect End Office Switches to interexchange Carrier Switches. Qwest's Access Tandem Switches are also used to connect and switch traffic between and among Central Office Switches within the same LATA and may be used for the exchange of local traffic.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Process Wastewater means any water which, during manufacturing or processing, comes into direct contact with or results from the production or use of any raw material, intermediate product, finished product, by-product, or waste product.

  • Common Channel Signaling (CCS means an out-of-band, packet-switched, signaling network used to transport supervision signals, control signals, and data messages. It is a special network, fully separate from the transmission path of the public switched network. Unless otherwise agreed by the Parties, the CCS protocol used by the Parties shall be SS7.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.

  • Rubbing alcohol means any product containing isopropyl alcohol (also called isopropanol) or denatured ethanol and labeled for topical use, usually to decrease germs in minor cuts and scrapes, to relieve minor muscle aches, as a rubefacient, and for massage.

  • Service-disabled veteran-owned business means a service-disabled veteran-owned business located in the State of Tennessee that satisfies the criteria in Tenn. Code. Ann. § 12-3-1102(8). "Service-disabled veteran" means any person who served honorably in active duty in the armed forces of the United States with at least a twenty percent (20%) disability that is service-connected, i.e., the disability was incurred or aggravated in the line of duty in the active military, naval or air service.

  • Snow tyre means a tyre whose tread pattern, tread compound or structure is primarily designed to achieve in snow conditions a performance better than that of a normal tyre with regard to its ability to initiate or maintain vehicle motion."

  • Personal service means professional or technical expertise

  • Service Animal means an animal that is required by a person with a disability for assistance and is certified, in writing, as having been trained by a professional service animal institution to assist a person with a disability and which is properly harnessed in accordance with standards established by a professional service animal institution.

  • Channel migration zone (CMZ) means the area where the active channel of a stream is prone to move and this results in a potential near-term loss of riparian function and associated habitat adjacent to the stream, except as modified by a permanent levee or dike. For this purpose, near-term means the time scale required to grow a mature forest. (See board manual section 2 for descriptions and illustrations of CMZs and delineation guidelines.)

  • Off-highway implement of husbandry means the same as that term is defined in Section 41-22-2.

  • Armed Forces service medal veteran means any veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 FR 1209).

  • Service delivery area means the defined geographic area for delivery of program services.

  • Enrollee point-of-service cost-sharing means amounts paid to