What to do if You Want to Cancel a Remittance Transfer Sample Clauses

What to do if You Want to Cancel a Remittance Transfer. The Credit Union does not currently support remittance transfers.
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What to do if You Want to Cancel a Remittance Transfer. [Revise per your disclosures on wires / remittances – you can shorten this as needed – discuss with counsel based on overall disclosures] Remittance Transfers to a beneficiary in a foreign country covered under Regulation E will be held for up to 45- minutes upon your receipt of our Disclosure confirming your payment order. Payment occurs when funds are deducted from your designated account to cover the Remittance Transfer amount and any associated fees and taxes, which begins the 30-minute time period for cancellation addressed herein which is not calculated from the time we actually send funds. You have a right to cancel and obtain a refund, including all fees within 30-minutes of your Payment. In order to cancel, you must contact us within this 30-minutes of Payment at the phone number or e-mail address in this Agreement. When you contact us, you must provide us with information to help us identify the Remittance Transfer you wish to cancel, including the amount and location where the funds were sent, and, preferably the Reference Code printed on the Disclosure provided when you ordered the Remittance Transfer. We will refund your money within three (3) business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into a recipient’s account. After this 30-minute time period you may not be able to cancel or amend a remittance transfer request. However, we may, in our sole discretion, use reasonable efforts to act on your request for cancellation or amendment. Any request for cancellation or amendment is subject to applicable security procedure(s). We shall have no liability if such cancellation or amendment is not affected.
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What to do if You Want to Cancel a Remittance Transfer. ‌ ▪ You have the right to cancel a remittance transfer and obtain a full refund of funds paid to us, including any fees. In order to cancel, you must contact us at (000) 000-0000 within 30 minutes of payment for the transfer. ▪ When you contact us, you must provide us with information to help us identify the transfer you wish to cancel, including the amount and location where the funds were sent. We will refund your money within three (3) Business Days of your request to cancel a transfer, as long as the funds have not already been picked up or deposited into a recipient's account. WHAT TO DO IF YOU BELIEVE THERE IS AN ERROR IN THE REMITTANCE TRANSFER:‌ If you believe an error or problem occurred in your remittance transfer, you must contact us at (000) 000-0000 within 180 days of the date we indicated to you that funds would be made available to the recipient. When you do, please tell us: ▪ Your name and address. ▪ The error or problem with the transfer, and why you believe it is an error. ▪ The name of the person or business receiving the funds and, if you know it, the telephone number or address. ▪ The date and dollar amount of the transfer. ▪ The CNB account number debited for the transfer. We will determine whether an error occurred within 90 days after you contact us and tell you the results of our investigation within three (3) Business Days after completion. We will correct any error promptly. If we decide that there was no error, we will send you a written explanation. You may ask for copies of any documents we used in our investigation. We reserve the right to refuse to process a remittance transfer if you do not provide the information we require, if we are unable to determine any information required to be disclosed by us to you in connection with the transfer, or if we are unable to deliver required disclosures to you in the manner prescribed by law. OTHER FUND TRANSFERS‌ There are other types of fund transfers which are not consumer EFTs governed by the Electronic Fund Transfer Act and Regulation E. These fund transfers are governed by the Uniform Commercial Code ("UCC") applicable to your account, the rules and regulations of the fund transfers system through which the funds are sent, and by the terms and conditions stated in this disclosure and our Account Agreement and Disclosures. These fund transfers include transfers through the Federal Reserve Bank system by means of Fedwire or through a similar wire transfer system, but exclude consum...
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