Training Services and Fees. Niku will provide training to USi at Niku's facilities for a rate of [***], for between five (5) and fifteen (15) USi attendees. For training conducted offsite, USi will reimburse Niku for reasonable expenses of Niku's training staff. *** Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. 20 ATTACHMENT B CUSTOMER SUPPORT USi will provide telephone, email, fax, and World Wide Web support to Customers, including by way of example and not limitation, problem identification, diagnosis, correction, usage concerns and resolution. USi will provide telephone, email, fax, and World Wide Web support in accordance with the following requirements which may be amended from time to time by agreement of the Parties:
Training Services and Fees. Supplier will provide a trainer at a site designated by Sprint three weeks per month, and at Supplier's location one week per month for preparing and upgrading documentation. Sprint will provide all training hardware and Supplier will provide one copy of the training documentation. Supplier will use Sprint's travel policy when traveling at Sprint's expense. SPRINT PROPRIETARY INFORMATION - RESTRICTED
