Web Support definition

Web Support defined in Section 2.2.1.

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Web Support means information available on the World Wide Web, including access to product and support forums, frequently asked questions, and product documentation.

Web Support means information available on the World Wide Web, including frequently asked questions, product documentation and bug reporting.

Examples of Web Support in a sentence

• Support Hours Business Days, 7:00 am–7:00 pm Local Office Time Business Days, 7:00 am–7:00 pm Local Office Time 24 hours / day, 7 days / week Email/web support ticket response time Based on Issue Severity Based on Issue Severity Based on Issue Severity, with priority handling within Issue Severity Level As indicated, email and web support ticket response times shall be based on Issue Severity Level, as defined in the Email and Web Support Ticket Response Times table below.

• The Web Support Portal provides Customer with access to support history, and the ability to submit a notification through the Web.

• Support Cases must be reported to Agilos via their login to Agilos Web Support application.

• Autodesk’s Web Support related communications will generally be posted to the Autodesk Subscription Center and Your User will be notified of the posting of the information by email.

• Web Support will be provided to You via Your Users during the Available Support Hours set forth in the table in Subsection C, below, except that Web Support may be temporarily unavailable during scheduled system maintenance.

• If Web Support is offered and available in your region, the terms set forth in Exhibit A may apply if Autodesk is providing the Web Support and such Web Support may be offered either directly to you by Autodesk or indirectly by a Reseller.

• RSA’s on-line Web Support resource is currently hosted at the following web address: ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇▇/s/news/how-to-contact-rsa-support- MCXZ5QDM4ZQZATLL3Y6NMQVUNYWE.

• In addition, Support Cases may be reported to Agilos by an End User Technical Contact via Agilos Web Support application, allowing customers to post and ask questions online.

• Agilos will respond to an End User Technical Contact via its Web Support application or telephone.

• The following table identifies the Web Support Services roles and responsibilities that Vendor and the County shall perform.

More Definitions of Web Support

Web Support means information available on the World Wide Web, including access to product and support forums, frequently asked questions, and product documentation, and

Web Support means information available on Cycuity’s website, including frequently asked questions, product documentation and bug reporting, and ability to make requests for technical support assistance by web forms at any time (with reasonable efforts by Cycuity to respond within one business day) concerning the installation and use of the then-current release of a Product and the Previous Sequential Release.

Web Support means information available on Tortuga’s website, including frequently asked questions, product documentation and bug reporting, and ability to make requests for technical support assistance by web forms at any time (with reasonable efforts by ▇▇▇▇▇▇▇ to respond within one business day) concerning the installation and use of the then-current release of a Product and the Previous Sequential Release.