Provider Personnel; Offers of Employment to the Agency Employees Sample Clauses

Provider Personnel; Offers of Employment to the Agency Employees. 7.1.1 For the Scope of Work, Provider shall appoint sufficient appropriately qualified and trained staff to provide the Services and meet the Service Levels and the other requirements of this Agreement, consistent with the level of skills and qualifications specified by Provider in the Proposal (the “Provider Personnel”). The number of individuals included in the Provider Personnel and a description of all responsibilities will be set forth in the Scope of Work. For the Scope of Work, Provider and the Agency shall agree on the designation of certain Provider positions and/or named individuals as “Dedicated Provider Personnel”, who shall be personnel dedicated by Provider to perform the Services solely for the Agency. Dedicated Provider Personnel shall include agents, supervisors and middle management personnel dedicated to the performance of the Services. For the Scope of Work, based on a scale of Services, the parties may also designate certain personnel as “Key Provider Services Center Personnel”, who shall be management-level personnel related to operations that are dedicated solely to the Agency, as well as shared senior management resources representing shared functions such as technology, quality, human resources and administration that are dedicated by Provider to provide the Services. The Agency may from time to time change the positions and/or named individuals designated as Dedicated Provider Personnel or Key Provider Services Center Personnel. Subject to the provisions of Section 22.7 hereof, Provider shall not subcontract any Services hereunder, or perform such Services by individuals who are not bona fide employees of Provider, without the prior written approval of the Agency in each instance.
Sample 1
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Related to Provider Personnel; Offers of Employment to the Agency Employees

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