FIBRE BROADBAND SERV ICE 4 Sample Clauses

FIBRE BROADBAND SERV ICE 4. 1.1 This paragraph 4 applies only if You purchase Our Fibre Broadband Service from Us as selected on Your Application Form. 4.1.2 If You are already a Customer in receipt of Our Broadband Service You will have to agree to the commencement of a new Minimum Period for Your packaged Service(s). 4.1.3 When You sign up to the Fibre Broadband Service We will arrange a convenient time for an engineer to visit the Premises to install and set up the necessary Equipment for the provision of the Fibre Broadband Service if You have chosen that option on the Application Form. From time to time, We may have to re-schedule an appointment. If We have to do this, We will try to re-schedule another appointment as soon as reasonably possible. We will not be responsible to You for any delay in keeping appointments or if We have to re-schedule an appointment. An engineer may contact You directly in relation to Your appointment for the installation of the Fibre Broadband Service. 4.1.4 We may charge a fee for the installation and set-up of the Fibre Broadband Service (the “Fibre Activation Fee") and You will be informed of that fee at the time You order the Fibre Broadband Service. Such fees are also listed in the Price List. 4.1.5 If the engineer is not able to come onto Your Premises or get access to any Equipment, We may charge You an abortive visit charge as set out in Our Price List. 4.1.6 In order to provide the Fibre Broadband Service the engineer may have to move the location of the telephone master socket within the Premises as well as install additional wiring. If You do not consent to the change in location of the telephone master socket or the installation of additional wiring the engineer will cease the installation of the Fibre Broadband Service, You may be charged a fee to cover Our reasonable costs and You will revert back to the Broadband Service We provided to You prior to Your order of the Fibre Broadband Service. 4.1.7 At the time of Your Application Form We will give You an estimate of the transmission speed that We expect Your Fibre Broadband Service connection to attain and We will only process Your Order if that estimate is above the minimum transmission speed stated for the Fibre Broadband Service. 4.1.8 If an engineer visits the Premises to install and set up the Fibre Broadband Service and the transmission speed of Your Fibre Broadband Service does not reach the minimum specified by Us in relation to the Fibre Broadband Service We will be unable to pr...
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Related to FIBRE BROADBAND SERV ICE 4

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