Inbound Services Sample Clauses

The Inbound Services clause defines the terms under which services provided by external parties are received by the contracting organization. It typically outlines the scope of services, performance standards, and responsibilities of the service provider, such as response times or deliverable requirements. This clause ensures that both parties have a clear understanding of expectations and obligations, thereby minimizing disputes and ensuring consistent service delivery.
Inbound Services. 2.1 Inbound Services refers to the NTS for non-geographic numbers (03xx, 08xx) and geographic numbers (01xx, 02xx).
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Inbound Services. At the Customer’s request, Company may agree to respond to inquiries and questions from the Account Holders / Card Holders regarding the Services provided hereunder. Company shall use reasonable commercial efforts to address such Card Holder and Account Holder inquiries in the manner designated by Customer in the Customer’s profile to be completed and mutually agreed upon by Company and Customer during the implementation of the Services. Notwithstanding the foregoing, Company reserves the right to reverse or refuse to resubmit charges in Company’s sole discretion. Any Card Holder or Account Holder issues not directly related to the Services under the FSB Agreement and Return Fees hereunder will be re-directed to Customer. i. Field incoming calls and emails in response to Company initiated Outbound Services. ii. Field incoming calls and emails from Card Holders / Account Holders to make payment modifications. iii. Field incoming calls and emails from Card Holders / Account Holders to update data such as address or telephone. iv. Field incoming calls and emails from Card Holders / Account Holders to initiate holds or membership cancellations.
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Inbound Services. At the Customer’s request, Daxko may agree to respond to inquiries and questions from the Account Holders / Card Holders regarding the Services provided hereunder. Daxko shall use reasonable commercial efforts to address such Card Holder and Account Holder inquiries in the manner designated by Customer in the Customer’s profile to be completed and mutually agreed upon by Daxko and Customer during the implementation of the Services. Notwithstanding the foregoing, Daxko reserves the right to reverse or refuse to resubmit charges in Daxko’s sole discretion. Any Card Holder or Account i. Field incoming calls and emails in response to Daxko initiated Outbound Services. ii. Field incoming calls and emails from Card Holders / Account Holders to make payment modifications. iii. Field incoming calls and emails from Card Holders / Account Holders to update data such as address or telephone. iv. Field incoming calls and emails from Card Holders / Account Holders to initiate holds or membership cancellations.
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Related to Inbound Services

  • Voice Services In lieu of any other rates and discounts, Customer will pay fixed per-minute rates ranging from $0.000 to $0.000 for the following Voice Services: Domestic Voice Service: Domestic Outbound Voice Service, including Calling Card and Domestic Inbound Voice Service based on origination and termination type. Data Services:

  • Cloud Services Unless otherwise stated in the Agreement or in the Order, Company grants Customer a limited, non-transferable, non-sublicenseable, non-exclusive, worldwide license to access and use the Number of Units of Cloud Services during the Term solely for internal business purposes in accordance with the applicable license restrictions stated in the Business Unit Terms, Order, and Documentation. Additional Cloud Service Terms are stated at ▇▇▇▇▇://▇▇▇▇▇.▇▇▇▇▇.▇▇▇/#cloud-services, which are incorporated by reference.

  • Software and Services Vendor warrants that for twelve (12) months following the acceptance of the total system, the Developed Software (and associated documentation) to be delivered to Customer hereunder shall be free from significant programming errors and from defects in workmanship) and materials; shall conform to the performance capabilities, characteristics, specifications, functions and other descriptions and standards applicable thereto as set forth in the Purchase Order or attachments; and that, in general, the services to be performed by Vendor shall be performed in a timely and professional manner by qualified technicians totally familiar with such Developed Software. In the event that defects are discovered during the warranty period, Vendor shall promptly remedy such defects at no additional expense to Customer.

  • Hosting Services NCR Voyix shall furnish facilities, equipment, computer programs and services, as specified from time to time by NCR Voyix, that NCR Voyix deems necessary for operation and maintenance of the System (collectively, the “Hosting Services”).

  • Hosted Services 3.1 The Provider hereby grants to the Customer a worldwide, non-exclusive licence to use the Hosted Services for the business purposes of the Customer in accordance with the Documentation during the Term. 3.2 The Provider shall create an Account for the Customer and shall provide to the Customer login details for that Account to enable the Customer to configure and administer the Hosted Services and enable registration of Customer End Users. 3.3 Except to the extent expressly permitted in this Agreement or required by law on a non- excludable basis, the licence granted by the Provider to the Customer under Clause 3.1 is subject to the following prohibitions: (a) the Customer must not sub-license its right to use the Hosted Services; (b) the Customer must not make any alteration to the Platform; and (c) the Customer must not conduct or request that any other person conduct any load testing or penetration testing on the Platform or Hosted Services without the prior written consent of the Provider. 3.5 The Customer shall use reasonable endeavours, including appropriate organisational and technical measures relating to Account access details, to ensure that no unauthorised person may gain access to the Hosted Services using an Account. 3.6 The parties acknowledge and agree that Schedule 2 (Availability SLA) shall govern the availability of the Hosted Services. 3.7 The Customer must ensure that all persons using the Hosted Services with the authority of the Customer or by means of an Account comply with the Terms Of Use. 3.8 The Customer must not use the Hosted Services in any way that causes, or may cause, damage to the Hosted Services or Platform or impairment of the availability or accessibility of the Hosted Services. 3.9 The Customer must not use the Hosted Services: (a) in any way that is unlawful, illegal, fraudulent or harmful; or (b) in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. 3.10 For the avoidance of doubt, the Customer has no right to access the software code (including object code, intermediate code and source code) of the Platform, either during or after the Term. 3.11 The Provider may suspend the provision of the Hosted Services if any amount due to be paid by the Customer to AWS for the benefit of the Provider under this Agreement is overdue, and the Provider has given to the Customer at least 30 days' written notice, following the amount becoming overdue, of its intention to suspend the Hosted Services on this basis.