EST Monday through Friday. If you schedule a transfer for a future date, we process the transaction at the close of business on that date, if it’s a business day. If the date you request is not a business day, or if we receive your instruction at 5:00 p.m. EST on the Scheduled Initiation Date, the Scheduled Initiation Date will be on our next business day. You may cancel a transfer transaction up to the date you scheduled it for processing i.e., the Scheduled Initiation Date. We must receive your instructions to cancel before the end of our business day on the Scheduled Initiation Date. Contact in Event of Unauthorized Transactions If you believe your Online Banking User ID or Password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, contact your local branch of Movement Bank or you may call Customer Service at 434.792.0198 between the hours of 9 :00 AM – 5:00 PM EST Monday through Thursday or 9:00 AM – 5:30 PM EST on Friday. Consumer Liability in Case of Unauthorized Transactions Tell us AT ONCE if you believe your Online User ID or password has been lost or stolen. The best way to minimize your loss is to call us immediately. You could lose all of your money in your account, plus any amount available under linked account. If you tell us within two (2) business days after you learn of an unauthorized transaction, you can lose no more than $50 if someone used your user ID or password without your permission. If you do NOT tell us within TWO
EST Monday through Friday. The support will consist of best effort attempts to resolve the problem immediately. In the event a problem cannot be handled immediately a help desk ticket will be opened and forwarded to the party most able to respond to the problem. In the event it is suspected there is a defect in DMMS then the provision under "Defects in DMMS" should be followed. If the defect affects Company's use of the System in a material way, NCC shall provide diligent and continuous efforts to resolve the problem, including notifying the Company as frequently as practicable as to the status of the problem and allocating additional resources to it until resolution. In the event of an emergency outside the normal hours of support a list of phone numbers will be provided where assistance can be obtained.
EST Monday through Friday. The support will consist of best effort attempts to resolve the problem immediately. In the event a problem cannot be handled immediately a help desk ticket will be opened and forwarded to the party most able to respond to the problem. In the event it is suspected there is a defect in DMMS then the provision under "Defects in DMMS" should be followed. In the event of an emergency outside the normal hours of support a list of phone numbers will be provided where assistance can be obtained.
EST Monday through Friday. Xxxxx agrees that it shall contact the Host Utility in the event of an emergency, power outage, or other electricity related emergency. Direct Energy’s District of Columbia License Order Number is 13187. For Direct Energy's Environmental Disclosure Information, visit xxx.xxxxxxxxxxxx.xxx and select "District of Columbia" from the Service Areas drop-down menu or contact Direct Energy's Contract version: 070618 Customer Relation department at 0-000-000-0000. For inquiries related to your purchase, or for any other questions or complaints against Seller, please contact Seller at the address above. For general inquiries related to the sale and delivery of Electricity, please contact The Office of the People's Counsel for the District of Columbia at: 0000 00xx Xxxxxx X.X., Xxxxx 000, Xxxxxxxxxx, XX 00000. Telephone: (000) 000-0000; Facsimile: (000) 000-0000; TTY-TTD: (000) 000-0000; Email: xxxxx@xxx-xx.xxx.; Hours of Operation: 8:45 a.m. thru 5:15 p.m., Monday-Friday; or District of Columbia Public Service Commission, xxxx://xxxxx.xxx/; Address: 0000 X Xx XX #000, Xxxxxxxxxx, XX 00000; Phone: (000) 000-0000
