Tell us AT. ONCE by using our contact information above if you believe your Folio Account login information has been lost or stolen, or if you believe that an EFT has been made with respect to your Folio Account without your (or an Authorized person’s) permission using information from a Check. Telephoning is the best way of keeping your possible losses down. You could lose all the funds and other assets in your Folio Account. If you tell us within two (2) business days after you learn of the loss or theft of your Folio Account login credentials, you can lose no more than $50 if someone used your Folio Account login credentials without your permission to initiate an EFT. If you do NOT tell us within two (2) business days after you learn of the loss or theft of your login credentials and we can prove we could have stopped someone from using your login credentials without your permission to initiate an EFT if you had told us, you could lose as much as $500. If your account statement shows EFTs that you (or an Authorized person) did not make, tell us at once by contacting the Customer Service Team using our contact information above. If you do not tell us within sixty (60) days after we make the account statement available to you online and email a notice to you of its availability that there may have been an erroneous or unauthorized EFT in your Folio Account, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, the time period may be extended.
Tell us AT. ONCE if you believe any part of your Security Code, including your password, has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit, as applicable). If you tell us within 2 business days after you learn of the loss or theft of any part of your Security Code, including your password, you can lose no more than $50 if someone used your Security Code without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of any part of your Security Code, including your password, and we can prove that we could have stopped someone from using the Security Code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any funds you lost after the 60 days if we can prove that we could have stopped someone from taking said funds if you informed us in time. If a good reason (such as a long trip or a hospital stay), kept you from telling us, we will extend the time periods.
Tell us AT. ONCE if you believe your Card or PIN has been lost or stolen or your Card has been used without your permission. Reporting such loss, theft, or unauthorized access at xxxxxxxxxxxxxxxx.xxx or by calling us at (000) 000-0000 is the best way of keeping your possible losses down. You could lose all the money on your Card. If you tell us within two business days after you learn of the loss or theft of your Card or PIN, you can lose no more than $50 if someone used your registered Card or PIN without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your Card or PIN, and we can prove that we could have stopped someone from using your registered Card or PIN without your permission if you had told us, you could lose as much as $500. (Note: If your Card is a Mastercard and you have registered your Card with us, you will not be held responsible for unauthorized transactions processed by Mastercard if you have used reasonable care in protecting your registered Card from loss or theft and you promptly reported the loss or theft to the Bank. If your Card is a Visa Card and you have registered your Card with us, you will not be held responsible for unauthorized transactions processed by Visa if you use care in protecting your Card and notify the Bank immediately of any unauthorized use.)
Tell us AT. ONCE if you believe your Card or PIN has been lost or stolen. Reporting your Card lost or stolen through the mobile app or calling us at (000)0000000 is the best way of keeping your possible losses down. You could lose all the money on your Card. You agree that any unauthorized use does not include use by a person to whom you have given authority to use the Card or PIN and that you will be liable for all such uses by such person. For example, if you have given your Card or Card information to another person to use, such as a friend or relative, you are responsible for that person’s transactions with your Card, and if you have given your Card information to a merchant for a transaction, you have given authority to that merchant to debit the Card for that transaction. You Must Notify Us of Lost or Stolen Cards/Unauthorized Activity. You agree to notify us of the loss, theft or unauthorized disclosure of any number or PIN that might be used to access Card funds. If you believe the Card has been lost or stolen or that someone has transferred or may transfer value from the Card without authorization, contact us at the 00 ½ Xxx Xxxxx Xxxx, Xxxxxxxx 00, website xxx.xxxxxxxxx.xxx or phone number listed above in “In Case of Errors or Questions About Card Transactions.” You agree to cooperate reasonably with us in our attempts to recover funds from, and to assist in the prosecution of, any unauthorized users of your Card.
Tell us AT. ONCE if you believe an electronic fund transfer has been made without your permission using information from your check or draft. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your Account (plus your maximum overdraft line of credit). Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. Error Resolution Notice In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
