Service Level Failure definition
Service Level Failure means a failure to meet the Service Level Performance Measure in respect of a Service Level Performance Criterion;
Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.
Service Level Failure means a failure by bookinglab to achieve the Service Level.
Examples of Service Level Failure in a sentence
Contractor will not directly or indirectly charge Customers, including without limitation by way of tax, levy or other surcharge, for the cost of providing the SOW Services if and to the extent that such costs are covered by Fees (prior to deducting any Service Level Failure Credits) or other payments Contractor is entitled to receive from MMSM under this Statement of Work.
More Definitions of Service Level Failure
Service Level Failure means a failure to perform the Support Services fully in compliance with the Support Service Level Requirements.
Service Level Failure means a failure to substantially meet the SLA targets contained in Contract Schedule 2 Annex 3;
Service Level Failure means the Service Provider’s failure to meet any of the prescribed Service Levels;
Service Level Failure means the Service Provider’s failure to meet any of the prescribe Service Levels.
Service Level Failure means Supplier’s failure, subject to Section 6.4 of the Agreement, to perform a Base Service under a particular Line of Business at the applicable required Service Level.
Service Level Failure has the meaning set forth in Schedule 4.13(a).
Service Level Failure means, with regard to any Service Level Category (i.e., 1.1, 1.2), a failure by Contractor to either (i) perform at the level that meets the corresponding Service Level during any particular Measurement Period, or (ii) properly measure and report on the performance for any Service Level to the extent Contractor is responsible for such measurement and reporting and provision of Supporting Information.