SLA means service level agreement.
SLA means Service Level Agreement, which specifies the minimum service level for the Online Services and is published on the Licensing Site.
SLA means the Service Level Agreement annexed to this Agreement;
Examples of SLA in a sentence
An automated response is not a specific acknowledgement for purposes of this SLA.
This (SLA) Service Level Agreement template is available for use on UpCounsel.
This SLA describes Customer’s exclusive remedy and Provider’s entire liability for any failure of the Cloud Service to meet the Target Uptime and for any inability to meet the Target Response Time.
If the Latency guarantee is not met in a calendar month, Customer will receive a credit of 1/30th of the MRC for that month for each full 1ms above the average maximum guaranteed under this SLA.
To report a Service failure and request an SLA credit, Customer must call XO Customer Care at 0.000.000.0000.
More Definitions of SLA
SLA means Sprinklr’s Service Level Agreement, located at www.sprinklr.com/legal.
SLA means the service level agreement made available on http://www.sap.com/corporate-en/about/our-company/policies/cloud/service-level- agreement.html. Where the SLA refers to the term “Customer” it shall be interpreted as a reference to the Partner.
SLA means the service level agreement. A copy of our current SLA is attached hereto as Exhibit C.
SLA means Service Level Agreement that will be concluded between Denel and successful Tenderer;
SLA or “SLA Attachment” means the service level agreement applicable to each individual Service, if any, which provides Customer's sole and exclusive remedies for any Service quality or performance deficiencies or failures of any kind (e.g., uptime, latency). To clarify, such sole and exclusive SLA remedies shall not apply to breaches of unrelated obligations under the Agreement such as infringement, confidentiality, etc. CenturyLink may modify SLAs during a renewal term upon 60 days’ notice.
SLA means the service level agreement specific to the (a) Service, located at http://www.centurylink.com/legal; or (b) CPE-related Service as described in Detailed Descriptions located at https://www.centurylinkselectadvantage.com/.
SLA means the PROS Support & Service Level Agreement (located at xxxxx://xxxx.xxx/contracts-center) for the PROS software application identified in an Order, which is hereby incorporated by reference into this Agreement, and which may be updated by PROS from time to time, provided however, that no update will materially diminish PROS’ responsibilities under the SLA or result in any diminishment of the Availability metric (as defined in the Support & Service Level Agreement).