First Level Escalation Sample Clauses

The First Level Escalation clause establishes a formal process for addressing disputes or issues by requiring that they first be referred to designated representatives from each party for resolution. Typically, this means that if a problem arises under the agreement, it cannot immediately proceed to legal action or higher management; instead, it must be discussed and attempted to be resolved by specified managers or team leads. This approach encourages early, collaborative problem-solving and helps prevent minor disagreements from escalating unnecessarily, thereby promoting efficient conflict resolution and preserving business relationships.
First Level Escalation. In the event of any Dispute, the Dispute shall first be referred to the City's Purchasing Agent or designate and the Vendor's [Insert Title] ("First Level").
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First Level Escalation. Any dispute, controversy or claim arising under, out of or in connection with this Agreement, including any subsequent amendments, or the validity, enforceability, construction, performance or breach hereof shall be first be submitted to the chief executive officers (or a senior executive direct report) of CTI and PharmaBio for attempted resolution. In such case, the chief executive officers (or their designees) shall meet as soon as practicable, as reasonably requested by either Party to discuss such dispute.
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First Level Escalation. In the event of any Dispute, the Dispute shall first be dealt with by the City’s Operational Contact or designate and the Region’s Operational Contact or designate (“First Level”).
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First Level Escalation. In case of delay in project timelines or unsatisfactory response from your associated Project Manager / Business Analyst, You may escalate your case to our Account Manager – (▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇) and expect a response within next 2 working days.
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First Level Escalation. If after two (2) hours of effort the Contractor has not resolved the problem, the Contractor shall assign the appropriate level of personnel that will resolve the problem within 1 hour. If the issue is still not resolved at the three (3) hour ▇▇▇▇, Contractor contacts HCD with a status update.
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First Level Escalation. In the event of any Dispute, the Dispute shall first be referred to the Landlord’s Facilities Manager and the Tenant’s Contracting and Purchasing Specialist (“First Level”).
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Related to First Level Escalation

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Level I If the grievance is not resolved through informal discussions, the School District designee shall give a written decision on the grievance to the parties involved within ten (10) days after receipt of the written grievance.

  • SERVICE LEVEL DESCRIPTION The Fund Accounting Agreement is hereby amended by deleting the Service Level Description attached thereto and replacing it in its entirety with the Service Level Description attached hereto.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Level 1 If an Employee wishes to submit a grievance, he/she shall first discuss the complaint with his/her immediate supervisor. The Grievance Committee representative and one administrator may also be present. This discussion must occur within ten (10) days of the event causing the complaint.