Examples of Lead Officer in a sentence
Upon completion, the Lead Officer completing this assessment is required to sign the document in the section below.
The Template should be completed by the Lead Officer of the identified Policy/Strategy/Project/Function and approved by the appropriate Manager in each Service Area.
The Lead Officer may be changed if it is believed that this would assist the resolution of the complaint.
When a complaint is about only one service, the Service Director concerned should determine whether or not it would be appropriate to nominate a Lead Officer to act as the sole point of contact with the customer(s).
When the complaint is about more than one service, the Deputy Chief Executive will determine, in consultation with the Service Directors concerned, who shall be the Lead Officer (usually the Corporate Complaints Officer).