Helpdesk Service definition
Examples of Helpdesk Service in a sentence
The Subscription Fee for the Support Services are based on the level of Helpdesk Service which the Customer sign on to, under the current price list.
Helpdesk Service is a set of services that include the following: Basic Helpdesk, Administration and Operation, and Auditing and Reporting.
At all other times the Service Controller will make arrangements for call logging and escalation, such that the total availability of a Helpdesk Service will be 24 hours, 7 days a week.
The Technical Helpdesk Service is accessible from the digital tool by clicking a link That directly sends an email to Ramboll’s central ServiceNow ticket-handling system.
The Subscription Fee for the Customer Care is based on the level of Helpdesk Service which the Customer sign on to, under the current price list.
The Supplier shall be able to fulfil all Supplier Helpdesk Service requirements.
The Supplier shall ensure that during the Mobilisation Period that all business Critical Assets are denoted as critical within the CAFM System to ensure that the correct Helpdesk Service Levels Agreements are applied.
TSO will log all requests for support (and shall assign a unique reference number) in such a manner that it enables the enquiry to be followed up by the party that contacted the Helpdesk Service or by Customer.
Logging Issues Customer will promptly notify the Helpdesk Service of any defect, error or other problem in the Service and provide (in so far as Customer is reasonably able to do so) a documented example of the problem.
CONTENT HELPDESK The Content Helpdesk Service is also accessible by sending an email to ▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇.