Customer Welcome Pack definition

Customer Welcome Pack means the documentation provided by Orange to assist Customer in contacting the Service Desk.
Customer Welcome Pack means a document produced by the Supplier which contains the information described in Paragraph 3.2 of Schedule 6.
Customer Welcome Pack means the documentation developed by Orange and Customer that details the support parameters and procedures for the Operational Support Services. The Customer Welcome Pack also may be referred to as the "Customer Operations Guide".

Examples of Customer Welcome Pack in a sentence

  • You will have to pay any difference between the price for the flight/s for which your Ticket/s has/have been issued and the total price applicable to your revised flight.

  • The Authority shall review the Customer Welcome Pack provided by the Supplier in accordance with Paragraph 6.1.2 and the Supplier shall make such changes to the Customer Welcome Pack as the Authority reasonably requires.

  • The current Schedule of Prices and our Terms and Conditions are provided in the Customer Welcome Pack and available on our website.

  • Once published, the Customer Welcome Pack will be reviewed by the Supplier and the Authority on a half-yearly basis to understand where improvements can be made.

  • As soon as reasonably possible after the completion of the Authority’s review of the Customer Welcome Pack and in any event prior to the First Supply Start Date, the Supplier shall provide each Existing Customer with a copy of the Customer Welcome Pack (as Approved and amended by the Supplier pursuant to this Paragraph 6.3).

  • Further details are provided in the Customer Welcome Pack and available on our website.

  • The Supplier shall, as soon as reasonably possible after being notified by the Authority that a Customer has executed a Customer Access Agreement and in any event prior to the Earliest Supply Start Date for a Contracted Customer, provide such Customer with a copy of the Customer Welcome Pack (as Approved and amended by the Supplier pursuant to Paragraph 6.3).

  • The Customer Welcome Pack is a document, provided by Orange, containing information to assist Customer in contacting the Orange Service Desk.

  • The Customer Welcome Pack is essential for the delivery of the Operational Support Services, and Orange and Customer will work together to complete this document prior to the commencement of the Operational Support Services.

  • The current Schedule of Prices is provided in the Customer Welcome Pack.

Related to Customer Welcome Pack

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • data user means a natural or legal person who has lawful access to certain personal or non-personal data and is authorised to use that data for commercial or non-commercial purposes;

  • Customer Software means software which is owned by or licensed to the Customer;

  • Catalog means the available list of tangible personal property or services, in the most current listing, regardless of date, during the life of the contract, that takes the form of a catalog, price list, schedule, shelf price or other form that:

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated by Customer or through the use of third-party services.

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • Customer Content means all software, data (including personal data), information, text, images, audio, video, photographs, non-AVEVA or third-party applications, and other content and material, in any format, provided by Customer, any of Customer’s users, or on behalf of Customer that is stored in, or run on or through, the Products and Support Services.

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Customer Care Centre means a department or a section or a facility established under sub-regulation (1) of regulation 25 by the distributor of television for addressing service requests, answering queries, recording of complaints, and redressal of grievances of consumers, by telephonic or electronic means or by any other means.

  • End Users means a Third Party residence or business that subscribes to Telecommunications Services provided by any of the Parties at retail. As used herein, the term “End User(s)” does not include any of the Parties to this Agreement with respect to any item or service obtained under this Agreement.

  • Data Log means a complete record of all Data Interchanged representing the Messages and their Associated Data between the parties;

  • Smart Card means a Debit Card that has an embedded integrated circuit that can process data and protect the cardholder from fraudulent use.

  • Satellite means any satellite owned by the Issuer or any of its Restricted Subsidiaries and any satellite purchased by the Issuer or any of its Restricted Subsidiaries pursuant to the terms of a Satellite Purchase Agreement, whether such satellite is in the process of manufacture, has been delivered for launch or is in orbit (whether or not in operational service).

  • Supplier Software means software which is proprietary to the Supplier or its Affiliates which is used or supplied by the Supplier in the provision of the Services; Supplier Staff means all persons employed or engaged by the Supplier together with the Supplier's servants, agents, suppliers, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, suppliers and Sub-Contractors) used in the performance of its obligations under this Contract; Time and Materials means the pricing mechanism for the Services as may be agreed by the Parties and set out at paragraph Error: Reference source not found in the SOW; TUPE means the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) as amended or replaced or any other regulations or UK legislation implementing the Acquired Rights Directive; Velocity means the Metric which measures the total number of Story Points for Stories that have been accepted in a Sprint, indicating the rate of progress towards Acceptance of all Stories from the Product Backlog;

  • Network User means each natural or legal person having concluded a Standard Transmission Agreement with the TSO for Transmission Services in the Transmission Grid.

  • Mobile Network means a 3G or 4G network or any other mobile communications network which we choose to provide Mobile services.

  • Network Data Mover (NDM) or “Connect Direct” means the industry standard protocol for transferring information electrically.

  • Network pharmacy means any pharmacy that has an agreement to accept our pharmacy allowance for prescription drugs and diabetic equipment/supplies covered under this agreement. All other pharmacies are NON-NETWORK PHARMACIES. The one exception and for the purpose of specialty Prescription Drugs, only specialty pharmacies that have an agreement to accept our pharmacy allowance are network pharmacies and all others pharmacies are non-network pharmacies.

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Programming means the process of organisation, decision-making and allocation of financial resources in several stages, with the involvement of partners in accordance with Article 5, intended to implement, on a multi-annual basis, joint action by the Union and the Member States to achieve the objectives of the Union strategy for smart, sustainable and inclusive growth;

  • SIM Card means the subscriber identity module (a card containing identifying information) which enables a Handset to access the Network.