Standard Change Management Activities Sample Clauses

Standard Change Management Activities. This category encompasses change activity required to maintain the ongoing health and operation of the Contact Center applications and infrastructure under management by Verizon. The table below describes remotely provided Change Management activities included in CCMS MRC for supported hardware and application software. Activity Description Server Operating System (“OS”)/Application Patch Non-critical Customer requested patch to the server operating system or server-based applications. Patches will be validated with the server, OS and application vendor to determine if applicable. Server Administrator Account Add/Delete/Modify Add, delete or modify a Customer account with limited server or Administrator access. Upload Media File Upload Wav file to Media Server. Operational Schedule Administration Time Of Day Routing, for example changes in operational schedule. CCMS Request to Backup Media Request for special backup process execution, outside of normal schedule. Vendor-issued break-fix patches Non-critical Customer-requested patch to the server operating system or server-based applications. Patches will be validated with the server, OS and application vendor to determine if applicable. Remove CCMS feature Upon Customer request, remove specified application management feature from the CCMS. Remove Physical Server or VM Upon Customer’s written request, remove specified servers (physical or virtual) from the CCMS. Vulnerability Assessment Request Upon Customer’s written request, provide assessment of security bulletin impact to Customer environment. All requests for change management not listed above are considered optional, including but not limited to changes associated with an end user device (e.g., an IP phone).
Sample 1Sample 2Sample 3See All (5)
AutoNDA by SimpleDocs

Related to Standard Change Management Activities

  • Change Management Process If Customer or Oracle requests a change in any of the specifications, requirements, Deliverables, or scope (including drawings and designs) of the Professional Services described in any Statement of Work, the party seeking the change shall propose the applicable changes by written notice. Within forty-eight (48) hours of receipt of the written notice, each party’s project leads shall meet, either in person or via telephone conference, to discuss and agree upon the proposed changes. Oracle will prepare a change order describing the proposed changes to the Statement of Work and the applicable change in fees and expenses, if any (each, a “Change Order”). Change Orders are not binding unless and until they are executed by both parties. Executed Change Orders shall be deemed part of, and subject to, this Addendum. If the parties disagree about the proposed changes, the parties shall promptly escalate the change request to their respective senior management for resolution.

  • Change Management BellSouth provides a collaborative process for change management of the electronic interfaces through the Change Control Process (CCP). Guidelines for this process are set forth in the CCP document as amended from time to time during this Agreement. The CCP document may be accessed via the Internet at xxxx://xxx.xxxxxxxxxxxxxxx.xxxxxxxxx.xxx.

  • Professional Development Activities Professional development activities are activities initiated by individual faculty members or groups of faculty members and may include attendance at conferences, workshops or seminars which facilitate the following:

  • Development Activities The Development activities referred to in item “b” of paragraph 3.1 include: studies and projects of implementation of the Production facilities; drilling and completion of the Producing and injection xxxxx; and installation of equipment and vessels for extraction, collection, Treatment, storage, and transfer of Oil and Gas. The installation referred to in item “c” includes, but is not limited to, offshore platforms, pipelines, Oil and Gas Treatment plants, equipment and facilities for measurement of the inspected Production, wellhead equipment, production pipes, flow lines, tanks, and other facilities exclusively intended for extraction, as well as oil and gas pipelines for Production Outflow and their respective compressor and pumping stations.

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Supervisory Control and Data Acquisition (SCADA) Capability The wind plant shall provide SCADA capability to transmit data and receive instructions from the ISO and/or the Connecting Transmission Owner for the Transmission District to which the wind generating plant will be interconnected, as applicable, to protect system reliability. The Connecting Transmission Owner for the Transmission District to which the wind generating plant will be interconnected and the wind plant Developer shall determine what SCADA information is essential for the proposed wind plant, taking into account the size of the plant and its characteristics, location, and importance in maintaining generation resource adequacy and transmission system reliability in its area.

  • Synchronisation Commissioning and Commercial Operation 8.1 The Developer shall provide at least forty (40) days advanced preliminary written notice and at least twenty (20) days advanced final written notice to ESCOM of the date on which it intends to synchronize the Power Project to the Grid System.

  • PROFESSIONAL DEVELOPMENT AND EDUCATIONAL IMPROVEMENT A. The Board agrees to implement the following:

Time is Money Join Law Insider Premium to draft better contracts faster.