Resident Care. The parties to this Agreement share a desire to provide quality resident care, to maintain professional standards and to promote the well-being and increased efficiency of employees, so that the residents will be well and effectively served.
Resident Care a. The parties agree that abuse of residents/clients will not be tolerated, and that residents have a right to live in an environment that is free from abuse. The parties agree to work collaboratively to prevent and address any issues of resident abuse.
b. Where an employee is required to leave the workplace while an investigation is carried out in response to a complaint of abuse, such time will be with pay for all scheduled hours lost as a result of the absence. The Employer agrees that when an employee is sent home with pay pending investigation, and a Union Xxxxxxx is on site, the Union Xxxxxxx will be present at the time the employee is sent home. If a Union Committee person is not present, a Union Representative will be advised not later than the next business day.
c. Any investigation conducted by the Employer will be completed in a timely fashion, and the Employer will keep the Union apprised of the status of the investigation. Furthermore, the parties will work to ensure there is no retribution when an employee reports the abuse of a resident by another employee. The Union further agrees to work with the Employer to promote an abuse free environment for all residents.
Resident Care. 1. Ensures residents receive meals, which are delivered at appropriate temperature, consistency, amount and presentation.
2. Ensures residents are not discriminated against in the service of food and drink.
3. Consults nursing staff as necessary to ensure food and fluid needs of residents are met.
4. Participates in team meetings as required.
5. Ensures appropriate utensils, crockery and napery are available and used as necessary.
Resident Care. Ensures residents are provided with nutritious meals which offer choice and allow for preference. Cater for residents who have special dietary needs to meet religious, ethnic, personal or medical reasons. Assists with menu planning. Ensures resident privacy and dignity is maintained at all times. Maintains comprehensive records on resident requirements. Measure resident satisfaction of service provision in line with Quality Audits, evaluate results and assist in implementing programs to meet agreed outcomes Ensures all legislative and food service standards requirements are maintained.
Resident Care. A minimum of 20% of the program shall should be devoted to this area.
Resident Care. CENSUS Tenant shall take all steps appropriate to maintain a high level of quality resident care, and to promote and maintain a high resident census at the Premises consistent with law and ethical standards governing the operation of residential care facilities for the elderly.
