Project and Services – Phishing Awareness Service (the Sample Clauses

Project and Services – Phishing Awareness Service (the. “Service”) Service Summary The aim of the Service is to execute the Phishing Attack on the Targeted Employees in order to drive increased awareness of email phishing attacks to the Customer’s employees and in order to help the Customer understand and prepare for a possible future email phishing attack. There are four editions of the Service: Editions No. of Targeted Employees / Email Mailboxes Small 100-250 Medium 251-500 Medium/Large 501-1000 Large 1001-2500 The Service shall comprise of the following deliverables: Deliverable 1: Execution of the Phishing Attack Deliverable 2: Provision of the Phishing Awareness Report Deliverable 3: Provision of the Explanatory Presentation Deliverable 4: Provision of the Guidance Email Customer Prerequisites Prior to the Service Commencement Date, and in order to facilitate the Service, the Customer must provide Vodafone with the information requested in the Customer Phishing Awareness Request Form. Service Methodology Vodafone will run an email-based phishing campaign targeting a group of the Customer’s employees (the “Targeted Employees”) (the “Phishing Campaign”). Vodafone will perform the Service in accordance with the 4 phases detailed below: Some key features of the Phishing Campaign, are as follows: • Phishing emails sent appear to have come from non-existing domains or non-current corporate email addresses; • Customer will have the opportunity to customize campaign based on its needs and in line with its security maturity level; Phase 1 - Planning During the planning phase of the Service, the required information provided by the Customer in the Customer Phishing Awareness Request Form shall be reviewed by Vodafone. Vodafone and Customer shall jointly create a phishing email template (the “Email Template”) and a malicious landing page (the “Landing Page”). A domain name shall be registered by Vodafone to align with the Email Template and Landing Page. The Email Template can be written in any one of the following languages: English, Italian, Spanish, French, Portuguese, Greek or German. In order to guarantee an adequate level of security, valid TLS certificates installed on the Landing Page will be used to guarantee the total confidentiality of the data transmitted. Vodafone and the Customer shall agree a timing schedule for the Email Templates to be sent by Vodafone (the “Schedule”). Phase 2 - Testing The testing phase is aimed to verify the configurations of the Customer's e-mail system. The purpose of this acti...
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