Music on Hold. In no event shall HTC be liable for Customer using a Music On Hold device or subscription to Music on Hold service with regards to US copyright laws. US laws currently protect the copyright owners from unlawful, unpermitted use of their music titles in over-the-phone broadcast. Copyright laws also apply to the rebroadcasting of any radio program.
Music on Hold. The Music on Hold feature provides a continuous broadcast of music to callers in a queue or on call hold. If you require us to use any particular hold music in respect of the VOIP Services, you shall be responsible for procuring a licence to use the relevant music and shall indemnify us against any claim that such use of the music infringes any Intellectual Property Rights of any third party.
Music on Hold. The LightEdge Music on Hold feature allows any .wav file to be played throughout the organization when a call is placed on hold. The file can be all music or any combination of music and script. Multiple files can be created and stored for uploading to the system. When a .wav file is uploaded it becomes immediately available to calls placed on hold. The LightEdge Music on Hold system is fully integrated requiring no additional equipment.
Music on Hold. Customer shall assume liability for all music on hold recordings uploaded to the managed PBX. Customer agrees to conduct business in full compliance with all copyright laws. Furthermore, Customer agrees to indemnify AZCOMP Technologies for any copyright violations.
Music on Hold. The right to Communicate a Sound Recording to telephone callers on hold by any means (whether analogue or digital and whether now known or developed in the future) from a device, system or service used in connection with any telecommunications device, system, service or network.
Music on Hold. Your use of the Music on Hold Service (“Music on Hold”) feature is governed by the Copyright provision (4.6) as well as the entire Terms of Service. Your using Music on Hold means that you agree to these Terms.
Music on Hold. Cisco HCS will support up to 10 Music on Hold audio files and a maximum of 100 simultaneous unicast streams. Sprint SIP Trunking network-to-network interface cannot currently support multicast.
Music on Hold. Allows the administrator to setup and maintain audio files that can be used in various call scenarios (e.g. Call Park, Call Hold). These files can be recorded through supported devices or uploaded through saved files. The preloaded default audio files may be used freely as part of the Service. Where the customer chooses to upload and use other audio files then it is the customer’s responsibility to obtain the necessary licence rights for their use, and the Supplier accepts no responsibility for any breach of third party rights as a result of the use of such files by the customer. By using the upload facility the customer agrees to indemnify the Supplier against any claims for such infringement. Please also note that service cannot support live feed music. Music on Hold (user) Allows users to enable or disable music on hold on a per call basis, through either a feature access code or via the service GUI. This service is especially useful when attending conference calls or similar where you may wish to put a line on hold. The preloaded default audio files may be used freely as part of the Service. Where the customer chooses to upload and use other audio files then it is the customer’s responsibility to obtain the necessary licence rights for their use, and the Supplier accepts no responsibility for any breach of third party rights as a result of the use of such files by the customer. By using the upload facility the customer agrees to indemnify the Supplier against any claims for such infringement. Please also note that the service cannot support live feed music. Nuisance Call Management (Call Groups) Allows for the rejection of incoming calls from a user defined list and/or anonymous numbers directly into a Xxxx, Auto Attendant, Call Queue, and Call Centre type Call Groups. Incoming calls with a caller ID found to exactly match a number on the Blacklist will be rejected with an appropriate announcement before automatically terminating the call. The end user can enter up to a maximum of 12 numbers onto the Blacklist per Call Group instance. Incoming calls where the caller ID is anonymous or withheld can also be set to reject to an appropriate announcement before being terminated. Pre-set availability Profiles Allows a user to enable a predefined availability profile, in order to implement specific call routing. These are defined as: Available in the Office Available out of the office Busy Unavailable
Music on Hold. The Music on Hold used in Cloud Voice for Microsoft Teams is taken from the Third-Party Supplier, and not the Microsoft tenant. The telephony for Teams app disables Microsoft's Music on Hold due to undesirable feature clashes. This means that Teams-to-Teams calls will not have any music on hold. Voice Calling Extension Dialling Where a user dials another extension number within the Third-Party Supplier, the Third-Party Supplier will manage the call as it would any other endpoint with all the relevant settings applied. Teams to Teams Calls These calls will always stay within the Microsoft tenant and will not break out to the Third-Party Supplier, as per Microsoft's design. This means that services such as management reporting with Akixi and business call recording are not currently possible. As call groups are all provisioned in the Third-Party Supplier, if a full telephone number or extension number is called that is associated with a call group, then the call will break out to the Third-Party Supplier and the relevant call treatment will be applied. Direct Dialling - UK Calls Calls to 01, 02, 03 and UK mobile numbers from the Cloud Voice services shall be chargeable in accordance with Supplier’s standard Tariffs. Calls can be made from the MS Teams dial pad. Any call barring settings that a user has set up in Cloud Voice will be enforced. Direct Dialling - Local Dialling Local dialling, where a user dials a telephone number without an area code, is supported on Cloud Voice for Microsoft Teams. Direct Dialling - International Calls Calls can be made to international destinations using Cloud Voice for Microsoft Teams, providing that the user has the applicable call barring set.
Music on Hold. The ACD shall provide music on hold (or recordings) to the originating caller. The music on hold source can be Contractor or Customer provided according to Customer needs. Bidder understands the Requirement and shall meet or exceed it? Yes
