Call Recording. 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.
Call Recording. Calls may be recorded for training, quality improvement and security purposes in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Call Recording. 6.1 Where your use of the Fixed Voice Services enables you to record calls, including through the use of the Nine Network and/or Nine IP Telephony, you warrant and represent to us that:
Call Recording. We may record telephone calls for quality assurance purposes, instruction of payment orders and related acts. Failure to do so shall not be deemed a failure to exercise reasonable care or good faith. By calling, you agree to indemnify and hold OnPoint harmless against any costs, expenses, damages, and liabilities, including attorney’s fees that may incur as a result of such recording or the use thereof.
Call Recording. 2.2.1 ABX may record and/or monitor incoming or outgoing communication, on any advertised, operated or related telephone numbers of ABX, under or in connection with this Agreement, and/or the QAF, without any such prior notice provided to PTM. Where a recording is made pursuant to this Clause 2.2.1, said recording shall be the sole property of ABX and evidence the truth of its contents. PTM acknowledges that it shall not be entitled to access, copy, compel delivery or otherwise, any recording whatsoever unless otherwise required by law.
Call Recording. All telephone calls are recorded for regulatory and training purposes and these will be referred to as part of our advice records. All call recordings will be used to minimise ambiguity in our discussions or instructions received and are encrypted for security and integrity purposes. These records will be kept in line with regulatory and statutory requirements and will be retained for a period of at least 6 years. In order to meet our regulatory obligations; calls concerning advice and transactions may not be carried out via our adviser’s mobile phone number, and any such calls will need to be conducted through the recorded office number stipulated.
Call Recording. (a) It is a legal requirement that you inform callers before they are recorded that you will be recording the phone call so that the caller has the opportunity to either end the call or else ask to be transferred to another line where recording does not take place. The caller must be given sufficient opportunity to do so, otherwise the call must not proceed.
Call Recording. The Call Recording Solution saves the audio and metadata to a storage solution integrated within the Hosted Communication Platform. If specified on the Order Form, an automated pause and resume function that interfaces with Customer’s own systems can be provided. Please note the ability to pause calls based on user generated events is dependent on the Customer specific solution and cannot be guaranteed. In order to provide the Call Recording Solution for each call to be recorded, it must be routed over the Node4 Network. Any Recordings and any data contained within the Recordings are the responsibility and property of the Customer. Customer must provide Node4 with written notice of all CLIs that it requires to be recorded by the Call Recording Solution and the Customer is solely responsible for notifying Node4 of any changes, deletions or amendments to any such CLIs. Unless otherwise agreed with Node4, Node4 will commence recording of calls automatically on call answer and will terminate recording on call release. Node4 reserves the right to refuse access to any Recordings, subject to being provided with such evidence as it may require that the relevant requestee has authority to access such Recordings. Node4 will store all Recordings for the Term unless otherwise stated in the Order Form and will charge the Customer for such storage at the rates set out on the Order Form. Customer should ensure that all Recordings it wishes to retain have been downloaded as Node4 will delete all Recordings relating to such Call Recording Solution immediately following termination of any Call Recording Solution (or as provided in the Order Form) and will have no liability to the Customer in regard of such deletion. Node4 reserve the right to access and retain the Recordings or copies of them for the purposes of: (a) observing the performance of any Call Recording Solution; (b) retaining a record of activity on the Node4 Network; and (c) performing maintenance or resolving any incidents.
Call Recording. The Customer warrants that the call recording feature includes an announcement to a caller that the call may be recorded and the purpose for such recording (for example, for quality assurance purposes), and Customer will not remove that notification. Customer agrees to obtain the consent of call participants as required by applicable law, including any laws that prohibit the conditioning of consent upon participation on the call. Where required by applicable laws and regulations Customer employees shall afford callers with the option to continue with the call without being recorded and to be able to revoke consent to call recording during the call, at which point the recording shall be stopped and all recorded material shall be deleted. Customer shall indemnify and hold harmless Verizon from any end user or other third party claims related to these Customer warranties.
