Complains Sample Clauses

Complains. 31.1 Retail Clients who wish to file a formal complaint must do so through the electronic submission of the Complaint Form (available on the Company’s Website) or write directly to the Company’s Compliance Department, to the following e-mail address: xxxxxxxxxx@xxxxxx.xxx.
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Complains. 11.9 Anyone wishing to make a complaint related to the MARAC must follow the procedure as set out below: o Complaints may be made in person, by telephone, or in writing (by letter or e-mail) o In the first instance all complaints are to be made to the MARAC Chair, care of the MARAC Support Team o An acknowledgement of receipt of the complaint will be provided within 5 working days, which will include a timeframe in which a response will be made o The relevant MARAC Chair will investigate the complaint, with support as required from the MARAC Support Team o In considering a response to the complaint the MARAC Chair will follow the principle of subsidiarity (i.e. complaints should be dealt with under an agency’s own internal complaints procedures via the appropriate manager. The MARAC Chair will only act if the matter cannot resolved by relevant agency and / or an appropriate outcome can be better achieved by the MARAC Chair) o The MARAC Chair will agree the response with the Strategic Commissioner o The MARAC Chair will write to the complainant offering an explanation / list of reasons / facts of all issues and concerns o If the complainant is not satisfied with the initial response from the MARAC Chair then an escalated letter of complaint can be sent to the chair of the Domestic Violence & Abuse and Stalking Operational Group o The Chair of the Domestic Violence & Abuse and Stalking Operational Group will acknowledge receipt of the complaint within 5 working days and respond within a stated time frame.
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Complains. If You feel that any of Your personal rights has been compromised on the Service, or the Application please contact Us at xxxxxxx@xxxxxxxxx.xxx and We will exert Our best efforts to handle Your complaint.
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Complains. The Introducing Broker shall notify in writing upon receipt of any Client complaints or pending or threatened action raised against IQOption in connection with any alleged errors, corrections, or any other matter on any Client account.
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Related to Complains

  • Complainant The term "complainant" as used in this Article refers to a CSUEU- represented employee who is a:

  • Complaint Stage It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

  • COMPLAINTS AND APPEALS As a Premera member, you have the right to offer your ideas, ask questions, voice complaints and request a formal appeal to reconsider decisions we have made. Our goal is to listen to your concerns and improve our service to you. If you need an interpreter to help with oral translation, please call us. Customer Service will be able to guide you through the service. WHEN YOU HAVE IDEAS We would like to hear from you. If you have an idea, suggestion, or opinion, please let us know. You can contact us at the addresses and telephone numbers found on the back cover. WHEN YOU HAVE QUESTIONS Please call us when you have questions about a benefit or coverage decision, our services, or the quality or availability of a healthcare service. We can quickly and informally correct errors, clarify benefits, or take steps to improve our service. We suggest that you call your provider of care when you have questions about the healthcare they provide.

  • Complaint To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:

  • Complaint Process (a) The Employer and the Union agree that all employees of the University are responsible to adhere to the University’s policies on human rights as well as those on the prevention of workplace/sexual violence and workplace/sexual harassment.

  • Relief for Complainant 16. Respondents agree to promote Fair Housing, by printing the Commission’s fair housing brochure, “Fair Housing and You,” and distributing the brochure to each of their rental units on or before September 1, 2017. Respondents agree to access the brochure on the Commission’s website at: xxxxx://xxxx.xxxx.xxx/sites/default/files/publications/2013/FairHousing_English_2013.pdf Respondents also agree to send a statement to the Commission, on or before September 1, 2017, verifying that the brochure was, in fact, distributed to each of their tenants with the number of rental units it was distributed to.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Complaints and Feedback 15.3.1 The primary responsibility for receiving feedback and investigating complaints promptly and thoroughly in respect of the Services will rest with the Provider. The Provider will have procedures in place including but not limited to a complaints framework, which are acceptable to the Department, to gather and act upon feedback and complaints from Learners and/or their representatives and employers and the wider community. The Provider must also keep a log of the complaints received which will be accessible to the Department upon request.

  • COMPLAINT AND GRIEVANCE PROCEDURE 1. When a member of the bargaining unit has any grievance or complaint, he shall forthwith convey to his immediate superior, orally with or without a member of the Association Executive or in writing, all facts relative to the grievance and/or complaint. The member and the superior shall make every attempt to resolve the problem at this preliminary stage.

  • Right to Grieve Disciplinary Action Employees shall have the right to grieve written censures or warnings, and adverse employee appraisals. Employees shall have the right to rebut in writing any disciplinary notice and that rebuttal will be placed in the employee file, but will not be part of the formal disciplinary record. Should an employee dispute any such entry in his/her file, he/she shall be entitled to recourse through the Grievance Procedure and the eventual resolution thereof shall become part of his/her personal record.

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