Complains Sample Clauses

Complains. 40.1 Retail Clients who wish to file a formal complaint must do so through the electronic submission of the Complaint Form (available on the Company’s Website) or write directly to the Company’s Compliance Department, to the following e-mail address: xxxxxxxxxx@xxxxxx.xxx.
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Complains. 11.9 Anyone wishing to make a complaint related to the MARAC must follow the procedure as set out below: o Complaints may be made in person, by telephone, or in writing (by letter or e-mail) o In the first instance all complaints are to be made to the MARAC Chair, care of the MARAC Support Team o An acknowledgement of receipt of the complaint will be provided within 5 working days, which will include a timeframe in which a response will be made o The relevant MARAC Chair will investigate the complaint, with support as required from the MARAC Support Team o In considering a response to the complaint the MARAC Chair will follow the principle of subsidiarity (i.e. complaints should be dealt with under an agency’s own internal complaints procedures via the appropriate manager. The MARAC Chair will only act if the matter cannot resolved by relevant agency and / or an appropriate outcome can be better achieved by the MARAC Chair) o The MARAC Chair will agree the response with the Strategic Commissioner o The MARAC Chair will write to the complainant offering an explanation / list of reasons / facts of all issues and concerns o If the complainant is not satisfied with the initial response from the MARAC Chair then an escalated letter of complaint can be sent to the chair of the Domestic Violence & Abuse and Stalking Operational Group o The Chair of the Domestic Violence & Abuse and Stalking Operational Group will acknowledge receipt of the complaint within 5 working days and respond within a stated time frame.
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Complains. The Introducing Broker shall notify in writing upon receipt of any Client complaints or pending or threatened action raised against IQOption in connection with any alleged errors, corrections, or any other matter on any Client account.
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Complains. If You feel that any of Your personal rights has been compromised on the Service, or the Application please contact Us at xxxxxxx@xxxxxxxxx.xxx and We will exert Our best efforts to handle Your complaint.
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Related to Complains

  • Complaint Stage It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

  • Complaint To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:

  • Complaint Process (a) The Employer and the Union agree that all employees of the University are responsible to adhere to the University’s policies on human rights as well as those on the prevention of workplace/sexual violence and workplace/sexual harassment.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Right to Grieve Disciplinary Action Employees shall have the right to grieve written censures or warnings, and adverse employee appraisals. Employees shall have the right to rebut in writing any disciplinary notice and that rebuttal will be placed in the employee file, but will not be part of the formal disciplinary record. Should an employee dispute any such entry in his/her file, he/she shall be entitled to recourse through the Grievance Procedure and the eventual resolution thereof shall become part of his/her personal record.

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