Complaints Procedures. In the event that you are dissatisfied with the Customer Custody Services, you should contact the Compliance Officer for Hubwise Securities Ltd, Waverley Court, Wiltell Road, Lichfield, Staffordshire WS14 9ET. Hubwise will endeavour to resolve any complaint as quickly as possible, but in any event, receipt of the complaint will be acknowledged within five (5) Business Days. A copy of Hubwise’s internal complaints procedure (a copy of which is available on request) will be sent at the same time. Upon resolution of the complaint, Hubwise will send you a final response letter setting out the resolution of the complaint and any applicable remedy. If a complaint cannot be resolved to your satisfaction, you may be entitled to refer the matter to the Financial Ombudsman Service, the address of which is South Xxxx Xxxxx, 000 Xxxxx Xxxx, London, E14 9SR. A leaflet detailing the procedure will be provided with any final response to a complaint.
Complaints Procedures. 17.1 During the term of the Agreement, the Parties will develop and operate a joint complaints system. The application of a joint complaints system will be without prejudice to a complainant’s right to use either of the Parties' statutory complaints procedures where applicable
Complaints Procedures. 6.1 Each Participant acknowledges that it has its own internal complaints procedures and undertakes to the Company to publicise such procedures to customers and to inform customers of the details of the Scheme, in accordance with the Code of Banking Practice (as amended or replaced from time to time).
Complaints Procedures. We are obliged to apply domestic legal procedures to deal with complaints fairly and promptly. You can file a complaint with us by email, phone, e-mail, or a personal photograph.
Complaints Procedures. Chubb is dedicated to providing a high quality service and wants to maintain this at all times. If the Group Policyholder or Policyholder feels that a first class service has not been offered or a complaint must be made regarding this Policy please contact:
Complaints Procedures. 14.1 Any complaints will be dealt with under the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.
Complaints Procedures. Any grievances or disputes regarding any decision or mode of acting by DRS staff in the enforcement of any of these Conditions of Licence must be dealt with in accordance with procedures as published in the Handbook.
Complaints Procedures. You will enable Service Users, their families/whanau or other people to make complaints through a procedure for the identification and management of complaints. This procedure will meet the Code of Health and Disability Services Consumers’ Rights 1994 and will also ensure that:
Complaints Procedures. If you have a complaint about this policy, you can write to us at xxxx@xxxxxxxxxxxx.xx.xx or call our Customer Care line on 0000 000 000, or fax us on 0000 000 000. If the matter is not resolved to your satisfaction, please email xxx.xxxxxxxxxx@xxxxxx.xx.xx Should you still not be satisfied, please submit your complaint in writing to the Ombudsman for Long-Term Insurance at: XX Xxx 00000, Xxxxxxxxx, 0000 Telephone: 000 000 0000 Email: xxxx@xxxxx.xx.xx
Complaints Procedures. If you have a complaint about this policy, you can write to The Unlimited at xxxx@xxxxxxxxxxxx.xx.xx or call the Customer Care line on 000 000 0000, or fax us on 0000 000 000. If you still are not satisfied, then you can call the Centriq Complaints Department at any of the addresses above, or email them on xxxxxxxxxxxxxx@xxxxxxx.xx.xx.
