Call-Back - NMC. In those situations where an employee who is not on standby duty or otherwise being compensated and who, following the completion of his/her work day and departure from his/her place of employment, is unexpectedly called back and must report to a work site in response to a directive from management because of unanticipated work requirements, that employee shall be credited with a minimum of two (2) hours of work. An employee assigned to Xxxxxxxxx Medical Center’s Information Technology, who is not On- Call, who can resolve the work related issue while on the telephone and is not required to return to the work site, shall be compensated at the regular rate of pay for one hour. Any additional telephone calls that are received within that one hour period shall not result in any additional compensation unless the phone call required the employee to report to the work site, wherein the employee shall be compensated appropriately. Any telephone calls received after the one hour period, will entitle the employee to another one hour of compensation at the regular rate of pay. Once an employee has initially been called back to duty under call-back conditions, no additional call-back work credit shall be credited for any subsequent call-back which occurs within the initial call-back minimum period. Correspondingly, only one call back minimum will apply during any subsequent call-back period which occurs more than two (2) hours after the completion of any prior call-back period.
