Baseline Customer Satisfaction Survey Sample Clauses

Baseline Customer Satisfaction Survey. The ISD survey, dated October 2006, which was conducted by PSC under the 2001 Agreement, shall serve as the baseline for measurement of ISD performance improvements described in Section 9.02.
Sample 1
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Baseline Customer Satisfaction Survey. During the six (6) month period after the Effective Date, as part of the Services, Xxxxx Systems will conduct a survey to measure End-User satisfaction with the Services, the Systems and Xxxxx Systems’ performances under this MSA generally, at mutually agreed upon Newco sites. The survey will contain questions to be agreed upon by Newco and Xxxxx Systems will promptly share the results of the survey with Newco, including, without limitation, copies of the user questionnaires completed by any Newco Personnel.
Sample 1
Baseline Customer Satisfaction Survey. During the 180 day period after the Effective Date and as part of the Services, Provider shall conduct a baseline customer satisfaction survey as approved by T-Mobile for affected individuals designated by T-Mobile. This survey must be of the content and scope designated by T-Mobile. Provider must administer the survey pursuant to the procedures agreed upon by Customer and Provider within 180 days after the Effective Date. The survey conducted pursuant to this Section 8.3 (Continuous Improvement and Best Practices) will constitute the baseline for measurement of performance improvements described in Section 8.2 (Benchmarking).
Sample 1
Baseline Customer Satisfaction Survey. Upon the request of Customer, not more than once each year and as part of the Services, Torch (or if Customer elects, a third party selected by Customer but then at Customer's expense) shall, if requested by Customer, conduct a baseline Customer satisfaction survey as approved by the Parties for affected end-users of the Services as designated by Customer. This survey shall be of the content and scope reasonably determined by the Parties, administered in accordance with the procedures agreed upon by the Parties.
Sample 1
Baseline Customer Satisfaction Survey. During the 90-day period after the Effective Date and as part of the Base Services, Unisys shall conduct a baseline customer satisfaction survey with respect to Base Services for each Module, for a representative sample of affected end-users at UHS Service Locations. These surveys shall be of the content and scope described in EXHIBIT 7, administered in accordance with the procedures agreed upon by UHS and Unisys and shall be the baseline for measurement of performance improvements described in SECTION 7.02. The content, scope, method and timing of these surveys shall be acceptable to UHS and Unisys.
Sample 1

Related to Baseline Customer Satisfaction Survey

  • Customer Satisfaction 4.1 Services to be provided under Call Off Agreements to the satisfaction of Contracting Bodies 90% Confirmation by the Authority of the Supplier’s performance against customer satisfaction surveys

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Accuracy of Orders; Customer Signatures You shall be responsible for the accuracy, timeliness and completeness of any orders transmitted by you on behalf of your customers by any means, including wire or telephone. In addition, you agree to guarantee the signatures of your customers when such guarantee is required by the Company and you agree to indemnify and hold harmless all persons, including us and the Funds’ transfer agent, from and against any and all loss, cost, damage or expense suffered or incurred in reliance upon such signature guarantee.

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Registry Performance Specifications Registry Performance Specifications for operation of the TLD will be as set forth in Specification 10 attached hereto (“Specification 10”). Registry Operator shall comply with such Performance Specifications and, for a period of at least one (1) year, shall keep technical and operational records sufficient to evidence compliance with such specifications for each calendar year during the Term.

  • Minimum Site Requirements for TIPS Sales (when applicable to TIPS Sale). Cleanup: When performing work on site at a TIPS Member’s property, Vendor shall clean up and remove all debris and rubbish resulting from their work as required or directed by the TIPS Member or as agreed by the parties. Upon completion of work, the premises shall be left in good repair and an orderly, neat, clean and unobstructed condition. Preparation: Vendor shall not begin a project for which a TIPS Member has not prepared the site, unless Vendor does the preparation work at no cost, or until TIPS Member includes the cost of site preparation in the TIPS Sale Site preparation includes, but is not limited to: moving furniture, installing wiring for networks or power, and similar pre‐installation requirements. Registered Sex Offender Restrictions: For work to be performed at schools, Vendor agrees that no employee of Vendor or a subcontractor who has been adjudicated to be a registered sex offender will perform work at any time when students are, or reasonably expected to be, present unless otherwise agreed by the TIPS Member. Vendor agrees that a violation of this condition shall be considered a material breach and may result in the cancellation of the TIPS Sale at the TIPS Member’s discretion. Vendor must identify any additional costs associated with compliance of this term. If no costs are specified, compliance with this term will be provided at no additional charge. Safety Measures: Vendor shall take all reasonable precautions for the safety of employees on the worksite, and shall erect and properly maintain all necessary safeguards for protection of workers and the public. Vendor shall post warning signs against all hazards created by the operation and work in progress. Proper precautions shall be taken pursuant to state law and standard practices to protect workers, general public and existing structures from injury or damage. Smoking: Persons working under Agreement shall adhere to the TIPS Member’s or local smoking statutes, codes, ordinances, and policies.

  • Inspection Checklist (check one) ☐ In order to avoid disagreements about the condition of the Premises, at the time of accepting possession of the Premises, Tenant will complete the Inspection Checklist incorporated herein by reference and attached hereto as Exhibit B and record any damage or deficiencies that exist at the commencement of the Term. Landlord will be liable for the cost of any cleaning or repair to correct damages found at the time of the inspection. Tenant will be liable for the cost of any cleaning and/or repair to correct damages found at the end of the Term if not recorded on the inspection checklist, normal wear and tear excepted. ☐ The Tenant is NOT required to complete an inspection checklist.

  • ODUF Packing Specifications 6.3.1 The data will be packed using ATIS EMI records. A pack will contain a minimum of one (1) message record or a maximum of ninety-nine thousand nine hundred and ninety-nine (99,999) message records plus a pack header record and a pack trailer record. One transmission can contain a maximum of ninety-nine (99) packs and a minimum of one (1) pack.

  • Under-Frequency and Over Frequency Conditions The New York State Transmission System is designed to automatically activate a load- shed program as required by the NPCC in the event of an under-frequency system disturbance. Developer shall implement under-frequency and over-frequency relay set points for the Large Generating Facility as required by the NPCC to ensure “ride through” capability of the New York State Transmission System. Large Generating Facility response to frequency deviations of predetermined magnitudes, both under-frequency and over-frequency deviations, shall be studied and coordinated with the NYISO and Connecting Transmission Owner in accordance with Good Utility Practice. The term “ride through” as used herein shall mean the ability of a Generating Facility to stay connected to and synchronized with the New York State Transmission System during system disturbances within a range of under-frequency and over-frequency conditions, in accordance with Good Utility Practice and with NPCC Regional Reliability Reference Directory # 12, or its successor.

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